Manuals / Brands / Computer Equipment / Printer / HP / Computer Equipment / Printer

HP Deskjet 460 Blank page is printed, Something on the page is missing or incorrect

1 132

Download 132 pages, 2.42 Mb

Blank page is printed

Check for empty print cartridges

Check the printer lights to see which cartridge is low. The Toolbox (Windows), HP Printer Utility (Mac OS), and Toolbox software for PDAs (Pocket PC and Palm OS) provides print cartridge information. If you are printing black text and a blank page prints, the black print cartridge might be empty. See Replacing the print cartridges.

Check the printer setup

See General troubleshooting tips.

Check the wireless connection

•Printing larger files using a Bluetooth wireless connection can sometimes cause the print job to fail. Try printing a smaller file.

•See also Problems setting up 802.11 or Bluetooth wireless communication.

Something on the page is missing or incorrect

Check the margin settings

Make sure the margin settings for the document do not exceed the printable area of the printer. See Changing print settings.

Check the print settings

Make sure Print in Grayscale is not selected in the printer driver. See Changing print settings.

Check the print cartridges

Check to make sure that both cartridges are installed and functioning correctly. Print cartridges might need to be cleaned. See Cleaning the print cartridges. Print cartridges might have run out of ink. Replace any empty cartridge. Try removing and reinstalling the cartridges, making sure they snap firmly into place. See Replacing the print cartridges.

Check the printer location and length of the USB cable

High electromagnetic fields (such as those generated by USB cables) can sometimes slightly distort printouts. Move the printer away from the source of the electromagnetic fields. Also, it is recommended that you use a USB cable that is less than 3 meters (9.8 feet) long to minimize the effects of these electromagnetic fields.

Check the PictBridge settings

If printing using a PictBridge device, make sure the media settings in the device are correct or are defaulting to the current printer settings. If defaulting to the current printer settings, then check the Toolbox (Windows), HP Printer Utility (Mac OS), or Toolbox software for PDAs (Pocket PC and Palm OS) to make sure the current printer settings are correct.

Resolving printing problems 81

Contents

Page Page HP Deskjet 460 Mobile Printer User’s Guide Page Contents Page Page Page 1 Getting started Finding other resources for the product Understanding the printer parts Front view Back and side view Bottom view Travel tips 2 Installing and using accessories Installing and using the battery Battery safety Understanding the battery Charging and using the battery Page Installing and using 802.11 and Bluetooth accessories Installing the 802.11 or Bluetooth wireless printer card Installing a Bluetooth USB adapter 802.11 and Bluetooth wireless printing Page 3 Using the printer Selecting print media Tips for selecting and using print media Page Understanding specifications for supported print media Page Page Loading media Changing print settings Canceling a print job Printing on both sides (duplexing, Windows) Printing on special and custom-sizedmedia Printing from mobile devices Printing digital photographs Page Printing from mobile phones Printing from Pocket PC devices Page Printing from Palm OS devices Page Using memory devices Printing from memory cards and USB Flash drives Page 4Managing and configuring the printer Managing the printer Page Page Page Page Page Page Page Understanding device information pages Printing device information pages from the control panel Printing device information pages from the software Configuring the printer Direct connection Page Page Page 802.11 wireless connection Page Page Page Page Page Page Page Bluetooth wireless connection Page Page Page Page Page Page Page 5 Maintaining and troubleshooting Maintaining the printer Cleaning the printer Cleaning the print cartridges Page Replacing the print cartridges Page Aligning the print cartridges Printing with a single print cartridge Calibrating color Replacing the ink service module Troubleshooting tips and resources General troubleshooting tips Page Resolving printing problems Printer shuts down unexpectedly All printer lights are blinking Printer is not responding (nothing prints) Printer does not accept print cartridge Printer takes a long time to print Blank page is printed Something on the page is missing or incorrect Placement of the text or graphics is wrong Poor print quality and unexpected printouts Meaningless characters print Ink is smearing Ink is not filling the text or graphics completely Output is faded or dull colored Colors are printing as black and white Wrong colors are printing Printout shows bleeding colors Colors do not line up properly Lines or dots are missing from text or graphics Resolving paper-feedproblems Media is not picked up from the input tray Paper skew Paper output problem Clearing jams Page Troubleshooting installation issues Problems printing an alignment page Problems installing software Problems setting up 802.11 or Bluetooth wireless communication Page Page A Printer lights reference Printer buttons and lights Printer light patterns Page Page B HP supplies and accessories Ordering printing supplies online Accessories Supplies Print cartridges HP media Page Page Page Page Page Page Page Page Page Page C Support and warranty Obtaining electronic support Obtaining HP telephone support Before you call Telephone support numbers Page Page Page Hewlett-Packardlimited warranty statement Page Page D Regulatory information FCC statement Shielded cables EMI statement (Korea) VCCI statement (Japan) Regulatory model number Power cord statement LED classification Environmental sustainability program Reduction and elimination Power consumption Hazardous materials Material safety data sheets Recycling Declaration of Conformity E Printer specifications Page Index