HP 5350 Help

HELP

BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193

Help

Try these solutions to the most common problems.

Problem	Possible cause	Solution
Handset not registering.	The base is not powered.	Make sure that the power supply
	There are no batteries in the	is plugged in at the base and
	handset.	switched on. Make sure that the
		rechargeable batteries (included)
		are fitted in the handset correctly.
		Switch the handset off and then
		back on again, place the handset
		on to the base again and leave
		for approx. 1 minute to try
		registering again.
		If this is still unsuccessful, then try a
		manual registration (see page 70).

You have forgotten your base	You have changed the PIN.	Try entering the default PIN (0000).
station PIN number.		If you have changed the PIN and
		cannot remember the number you
		will need to contact the BT Diverse
		Helpline on 08457 908070.

No display.	The handset is switched off.	Hold down RED PHONE for
		1 second.
		Charge or replace the batteries.

Nothing happens when you press	Keyguard may be switched on.	Hold down the # button for
any button.		1 second.

No connection between handset	Are you out of range of the base	Move closer to the base station.
and base station.	station.
	Handset is not registered.	Register the handset.
	Base station is not switched on.	Check the mains power is connected
		correctly.

Handset on the base does not	Is the handset placed on the base	Make sure that the handset is placed
charge.	properly?	on the base or in the charger correctly.
		You will hear a confirmation tone.
	Are the batteries in correctly?	Check that you have put the batteries
		in the right way, you will hear a
		confirmation tone.

BT Diverse Helpline – 08457 908 070

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Contents

BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 Page At a glance Base Base underside In this guide Page Page Page Quick guide to handset settings INT MENU Introduction Safety information Setting up 3Registering and charging the handset Insert the batteries If the icons on the display flash continuously Battery level icons Out of range Battery performance 4Connect the telephone line cord to the base and plug into the wall socket Note Setting the date and time Menu DOWN Using the telephone To receive an external call To adjust the handsfree volume whilst in handsfree mode LEFT RIGHT To answer a call in handsfree To switch to handsfree during a call To store an entry in the directory DIRECTORY Page To mark a directory entry as a VIP caller To dial a number in the directory To view directory entry To edit a directory entry To copy an entry to another Diverse 5000 handset LEFT/RIGHT DELETE EXTRA DIRECTORY To copy the entire directory to another Diverse 5000 handset To delete an entry To delete the entire directory Extra directory To record a voice pattern for a new entry To record a voice pattern for an existing entry To dial a number using voice activated dialling GREEN PHONE To play a user’s voice pattern To delete a voice pattern To delete a voice activated entry To delete the entire voice activated list To enter a user name for a voice user To dial a number in the redial list REDIAL To copy numbers shown in the redial list to the directory To delete a number from the redial list To switch secrecy on/off PAGE To transfer an external call between handsets To put an external call on hold while you make an internal call To answer a waiting call during an internal call To switch listening in on and off To listen in on an external call Press the GREEN PHONE Caller Display and other BT Calling Features To view the Calls list ENVELOPE To call the number: To display the date and time the call was received: To display the status of the call: To copy a number from the Calls list to the directory: To delete a call from the Calls list: To delete the whole Calls list: RED To accept a waiting call Options before you make a call To withhold your number from being sent To switch Call Waiting on/off Ring Back Off To set Call Divert Additional features To retrieve messages from your Voice Mail service To switch Call Director on and off To record a Call Director announcement To play your Call Director announcement To delete your Call Director announcement Handset settings To change the display language Shortcut button To set the alarm ALARM CLOCK To stop the alarm ringing To cancel the alarm setting To set the appointment call To stop the appointment call alarm ringing To cancel a set appointment call To switch off your handset’s beeps and tones To switch auto talk on or off To reset a handset off high To give a handset a name rather than a number To switch walk and talk mode on and off To use walk and talk To enter an external or internal number for your room monitor call To enter an external number: To set the room monitor sensitivity level To switch the room monitor off To switch the room monitor off from another phone Base station settings deleted INT 1- INT tone 100ms 3secs Setting up and personalising your answering machine Answer Only To record your own outgoing message To play your outgoing message Down To select the outgoing message your callers will hear To delete your outgoing message Page To change the answer delay setting To adjust the message length To use call screening Using the BT Diverse 5350 answering machine via the base unit To adjust the loudspeaker volume during playback To switch the answering machine on and off To listen to your messages To record a memo message To delete all messages To copy a telephone number of a message to the directory Delete Forward Back To record your voice commands To switch the voice prompts on and off To operate the answering machine using voice activation Remote access Using additional handsets and bases To register a new BT Diverse 5300 handset to a 5350 base station To manually register a BT Diverse 5300 handset to another base station To register BT Diverse 2000/ 3000/4000 series handsets and other makes To de-registera handset Help Page General information To set the dialling mode To set the recall time To switch temporarily from pulse to tone dialling Setting pauses and hold To set a pause before dialling To set the duration of a pause Index Page Page Ofﬁces worldwide