HP 5L (C3941A) manual Printer Error Troubleshooting, Priority of Errors

Models: 5L (C3941A)

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Printer Error Troubleshooting

Information regarding printer status is conveyed by two methods: 1) the printer’s Control Panel lights and 2) feedback through the bi-directional I/O that displays at the PC. The basic method of determining error messages uses patterns of lights on the Control Panel LED. Printer messages are categorized into two basic types:

Status Messages

Service and Error Messages

 

 

 

 

 

N o t e

Before troubleshooting the printer, cycle the power to the printer to see if the error

 

 

 

 

persists.

 

 

 

 

 

 

 

 

Priority of Errors

Each error has a priority in relation to the others. If there is more than one error condition at the same time, the highest priority error will be displayed. The priority of errors is:

1Service Errors

2Door Open/No Toner Cartridge

3Paper Jam

4Paper Out

5Memory Error

6Manual Feed

Troubleshooting 7-7

Page 127
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HP 5L (C3941A) manual Printer Error Troubleshooting, Priority of Errors