Distorted Image or BD Failure

Make certain the printer is not facing the sunlight.

The paper may not meet HP’s paper specifications. Select different paper.

Clean the Laser/Scanner Assembly by blowing compressed air in the slot on the bottom of the assembly.

Make sure the two Laser/Scanner connectors are firmly seated.

Replace the Laser/Scanner unit.

Replace the DC Controller.

7-20 Troubleshooting

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HP 5L (C3941A) manual Distorted Image or BD Failure