HP 6100 54

chapter 8

If the New Hardware Message appears (Windows 98, 2000, XP, or ME)

If you set up your HP OfficeJet and connect it directly to your computer before you install the software, you may encounter one of the following messages:

To avoid errors, install the HP OfficeJet software before you connect the

HP OfficeJet to your computer. If one of the above messages appeared and you clicked Next or OK, do the following:

1Press Esc on your keyboard to exit.

2Turn off your HP OfficeJet.

3Disconnect the HP OfficeJet from your computer (detach the USB cable).

4Follow the software installation steps outlined in the Setup Poster that came with your HP OfficeJet.

If the previous version installed message appears

If you receive a message that you have a previously installed version, you will not be able to finish installing the HP OfficeJet software.

You will have to uninstall the previously installed version in order to install the HP OfficeJet software. See remove and reinstall your hp officejet software on page 53.

If your computer is unable to communicate with your HP OfficeJet

If communication cannot be established between your computer and

HP OfficeJet (for example, the HP OfficeJet status icon has the yellow error triangle), try the same tasks outlined under If Microsoft’s New Hardware Found message does not appear on page 49.

Note: You may also want to refer to the readme file for more information on possible installation problems. On Windows, you can access the readme file from the Start button on the taskbar; select Programs, Hewlett- Packard, hp officejet 6100 series, View the Readme File. On Macintosh, you can access the readme file by double-clicking on the icon located in the top-level folder of the HP OfficeJet software CD-ROM.

50	hp officejet 6100 series

Contents

reference guide Page contents Page 1get help Page 2quick start Page use your hp officejet with a computer Page hp officejet menu functions Page 3load originals and load paper load originals load paper Page load envelopes load postcards or hagaki cards load photo paper tips for loading other types of paper set the paper type set the paper size Page 4use the copy features make copies Page Page perform special copy jobs Page Page Page stop copying copy setup menu options 5use the scan features scan an original stop scanning learn more Page Page 6use the fax features send a fax Page Page receive a fax print reports control resolution and contrast redial a number automatically use Error Correction Mode (ECM) set automatic reduction adjust the volume change the Answer Ring Pattern (distinctive ringing) set up speed dialing set the date and time set the fax header enter text reprint the faxes in memory fax feature menu options 7maintain your hp officejet clean the glass clean the adf glass clean the lid backing clean the exterior work with print cartridges Page Page Page restore factory defaults set the power save time set scroll speed set the front-panelview angle Page 8additional setup information possible installation problems Page set the language and country/region connect your hp officejet to your computer Page remove and reinstall your hp officejet software Page 9technical information system requirements paper specifications Page print specifications print margin specifications Page copy specifications fax specifications scan specifications physical specifications power specifications environmental specifications additional specifications environmental product stewardship program regulatory information Page Page Page Page declaration of conformity get hp officejet 6100 support get support and other information from the internet hp customer support Page Page prepare your unit for shipment Page hp distribution center warranty information warranty service warranty upgrades returning your hp officejet 6100 series for service hewlett-packardlimited global warranty statement Page Page index Page Page Page order supplies order media order print cartridges Visit the hp officejet information center