Manuals / Brands / Computer Equipment / Printer / HP / Computer Equipment / Printer

HP 6100 get hp officejet 6100 support, get support and other information from the internet, hp customer support

1 88

Download 88 pages, 1.87 Mb

10

get hp officejet 6100 support

This section explains the support services information provided by Hewlett- Packard.

If you are unable to find the answer you need in the printed or onscreen documentation supplied with your product, you can contact one of the

HP support services listed in the following pages. Some support services are available only in the U.S. and Canada, while others are available in many countries worldwide. If a support service number is not listed for your country/ region, contact your nearest authorized HP dealer for help.

get support and other information from the internet

If you have Internet access, you can get help from the following HP website:

www.hp.com/support

The Web site offers technical support, drivers, supplies, and ordering information.

hp customer support

Software programs from other companies may be included with your

HP OfficeJet. If you experience problems with any of those programs, you will receive the best technical assistance by calling the experts at that company.

If you need to contact HP Customer Support, do the following before you call.

1Make sure that:

a.Your unit is plugged in and turned on.

b.The specified print cartridges are installed correctly.

c.The recommended paper is properly loaded in the input tray.

2Reset your unit:

a.Turn off the unit using the On button located on the unit’s front panel.

b.Unplug the power cord from the back of the unit.

c.Plug the power cord back into the unit.

d.Turn on the unit using the On button.

3For more information, check the HP website at: www.hp.com/support

69

Contents

reference guide Page contents Page 1get help Page 2quick start Page use your hp officejet with a computer Page hp officejet menu functions Page 3load originals and load paper load originals load paper Page load envelopes load postcards or hagaki cards load photo paper tips for loading other types of paper set the paper type set the paper size Page 4use the copy features make copies Page Page perform special copy jobs Page Page Page stop copying copy setup menu options 5use the scan features scan an original stop scanning learn more Page Page 6use the fax features send a fax Page Page receive a fax print reports control resolution and contrast redial a number automatically use Error Correction Mode (ECM) set automatic reduction adjust the volume change the Answer Ring Pattern (distinctive ringing) set up speed dialing set the date and time set the fax header enter text reprint the faxes in memory fax feature menu options 7maintain your hp officejet clean the glass clean the adf glass clean the lid backing clean the exterior work with print cartridges Page Page Page restore factory defaults set the power save time set scroll speed set the front-panelview angle Page 8additional setup information possible installation problems Page set the language and country/region connect your hp officejet to your computer Page remove and reinstall your hp officejet software Page 9technical information system requirements paper specifications Page print specifications print margin specifications Page copy specifications fax specifications scan specifications physical specifications power specifications environmental specifications additional specifications environmental product stewardship program regulatory information Page Page Page Page declaration of conformity get hp officejet 6100 support get support and other information from the internet hp customer support Page Page prepare your unit for shipment Page hp distribution center warranty information warranty service warranty upgrades returning your hp officejet 6100 series for service hewlett-packardlimited global warranty statement Page Page index Page Page Page order supplies order media order print cartridges Visit the hp officejet information center