Problem

Possible cause

Solution

The camera

Rechargeable

Install NiMH batteries. Lithium

batteries will

batteries are

and alkaline batteries cannot be

not charge.

not inserted.

recharged.

 

 

 

 

Batteries are

Battery charging will not start if

 

already

the batteries were recently

 

charged.

charged. Try charging them

 

 

again after they have drained

 

 

awhile.

 

 

 

 

Battery voltage

The camera will not attempt to

 

is too low for

charge batteries that may be

 

charging to

damaged or over-discharged.

 

start.

Remove the batteries from the

 

 

camera and charge them in an

 

 

external battery charger, then try

 

 

them in the camera again. If this

 

 

does not work, it is likely that one

 

 

or more of the batteries are bad.

 

 

Purchase new NiMH batteries

 

 

and try again.

 

 

 

 

The wrong AC

Use only the HP AC power

 

power adapter

adapter approved for use with

 

is being used.

this camera. (See Purchasing

 

 

camera accessories on

 

 

page 110.)

 

 

 

 

The batteries

NiMH batteries degrade over

 

are damaged

time and can fail. If the camera

 

or bad.

detects a problem with the

 

 

batteries, it will not start charging

 

 

or will stop charging prematurely.

 

 

Purchase new batteries.

 

 

 

Chapter 7: Troubleshooting and support

79