Problem

Possible cause

Solution

The camera

The HP AC

Ensure that the HP AC power

does not

power adapter

adapter is connected to the

turn on.

is not

camera and is plugged into a

(continued)

connected to

working electrical outlet.

 

the camera, or

 

 

is not plugged

 

 

into a power

 

 

outlet.

 

 

 

 

 

The HP AC

Ensure that the HP AC power

 

power adapter

adapter is not damaged or

 

is not

defective and is plugged into a

 

functioning

working electrical outlet.

 

correctly.

 

 

 

 

 

The optional

Ensure that the memory card is

 

memory card is

the proper type for your camera

 

not a supported

(see Purchasing camera

 

card or is

accessories on page 110). If the

 

corrupted.

card is the proper type, try

 

 

formatting it (see the Format

 

 

option in the Delete sub-menu on

 

 

page 52). If the card will not

 

 

format, it is probably corrupted.

 

 

Replace the memory card.

 

 

 

The wrong

The batteries

The date and time will be

date and/or

were drained

maintained for about 10 minutes

time is

or were

without charged batteries

shown.

removed from

installed. Reset the date and time

 

the camera for

by using the Date & Time option

 

too long.

in the Setup menu. (See Date &

 

 

time on page 72.)

 

 

 

Chapter 7: Troubleshooting and support

77