Message | Possible cause | Solution | |
Computer cannot | The camera is | Turn on the camera. | |
| find the | turned off. |
| |
| connected |
|
| |
The camera is | Try connecting the | ||
camera | |||
not working | camera directly to an | ||
| |||
| correctly. | HP Photosmart printer or | |
|
| an HP printer with a front | |
|
| panel USB port, and | |
|
| print an image. This will | |
|
| verify that the image, | |
|
| memory card, USB | |
|
| connection, and the USB | |
|
| cable are functioning | |
|
| correctly, or not. | |
|
|
| |
| The camera is | Change the USB | |
| set to the Digital | Configuration setting to | |
| Camera setting | Disk Drive in the Setup | |
| in the USB | menu. (See USB | |
| Configuration | configuration on | |
| page 73.) This allows the | ||
| Setup menu, but | camera to appear as | |
| the computer | another disk drive on the | |
| cannot | computer so that you can | |
| recognize the | easily copy the image files | |
| camera as a | from the camera to the | |
| digital camera. | hard drive of your | |
|
| computer. | |
|
|
|
Chapter 7: Troubleshooting and support | 97 |