Chapter 4

Ink Service Capacity Warning

If you are going to move or transport the product after receiving this message, make sure you keep it upright and do not tip it on its side to avoid ink leakage.

Printing can continue, but ink system behavior might change. The product has nearly maximized the ink service capacity. Contact HP support for service.

Go to: www.hp.com/support.

If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.

Previously used genuine HP cartridge

The following cartridges are previously used:

The genuine HP ink cartridge was previously used in some other product.

Check the print quality of the current print job. If it is not satisfactory, try cleaning the printhead to see if that improves the quality.

Follow the prompts on the display or computer screen to continue. For more information, see Clean the printhead.

NOTE: HP recommends that you do not leave the ink cartridge outside of the printer for an extended period of time. If a used cartridge is installed, check the print quality. If it is not satisfactory, run the cleaning procedure from the toolbox.

General printer error

If you are going to move or transport the product after receiving this message, make sure you keep it upright and do not tip it on its side to avoid ink leakage. There was a problem with the product.

Write down the error code provided in the message, and then contact HP support. Go to:

www.hp.com/support.

If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.

102 Maintain and troubleshoot