The ports are used for the following functions:

Printing

UDP ports: 427, 137, 161

TCP port: 9100

Photo card upload

UDP ports: 137, 138, 427

TCP port: 139

Scanning

UDP port: 427

TCP ports: 9220, 9500

HP device status

UDP port: 161

Faxing

UDP port: 427

TCP port: 9220

HP device installation

UDP port: 427

Uninstall and reinstall the software

If your installation is incomplete, or if you connected the USB cable to the computer before prompted by the software installation screen, you might need to uninstall and then reinstall the software. Do not simply delete the device application files from your computer. Make sure to remove them properly using the uninstall utility provided when you installed the software that came with the device.

There are three methods to uninstall the software on a Windows computer, and two methods to uninstall on a Macintosh computer.

To uninstall from a Windows computer, method 1

1.Disconnect the device from your computer. Do not connect it to your computer until after you have reinstalled the software.

2.Press the Power button to turn off the device.

3.On the Windows taskbar, click Start, select Control Panel, and then click Add/ Remove Programs.

- Or -

Click Start, click Control Panel, and then click Uninstall a program.

4.Select the device you want to uninstall, and then click Change/Remove or Uninstall/ Change.

5.Follow the onscreen instructions.

Uninstall and reinstall the software

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