Chapter 5

For more information, visit the HP Web site (www.hp.com/support) for the latest troubleshooting information, or product fixes and updates.

Light description/Light pattern

Explanation and recommended

 

action

All lights are off.

The device is off.

 

Connect the power cable.

 

Press (Power button).

The Power light is on.

The device is ready.

 

No action is required.

The Power light blinks.

The device is turning on or off, or

 

is processing a print job.

 

No action is required.

 

The device is pausing for the ink

 

to dry.

 

Wait for the ink to dry.

 

 

The Power light and the Resume light blink.

Print media is jammed in the

 

device.

 

Remove all media from the output

 

tray. Locate and clear the jam. For

 

more information, see Clear a jam

 

in the device.

 

The device carriage has stalled.

 

Open the top cover and

 

remove any obstructions

 

(such as jammed media).

 

Press (Resume button) to

 

continue printing.

 

If the error persists, turn the

 

device off, and then on again.

The Power light is on and the Resume light blinks.

The device is out of paper.

 

Load paper and press

 

(Resume button).

 

The media width setting does not

 

match the media loaded.

 

Change the media setting in the

 

print driver to match the media

 

loaded. For more information, see

 

Print on special and custom-sized

 

media

104 Control-panel lights reference