Contents

 

Solve printing problems............................................................................................................

56

The device shuts down unexpectedly.................................................................................

56

Device takes a long time to print........................................................................................

56

Blank or partial page printed...............................................................................................

57

Something on the page is missing or incorrect...................................................................

57

Placement of the text or graphics is wrong.........................................................................

58

Print troubleshooting.................................................................................................................

58

Envelopes print incorrectly.................................................................................................

59

The product is not responding............................................................................................

59

The product prints meaningless characters........................................................................

62

Nothing happens when I try to print....................................................................................

63

The margins are not printing as expected..........................................................................

66

Text or graphics are cut off at the edge of the page...........................................................

67

A blank page came out while printing.................................................................................

68

Print quality troubleshooting.....................................................................................................

69

Wrong, inaccurate, or bleeding colors................................................................................

70

Ink is not filling the text or graphics completely..................................................................

73

The printout has a horizontal band of distortion near the bottom of a borderless

 

print.....................................................................................................................................

75

Printouts have horizontal streaks or lines...........................................................................

76

Printouts are faded or have dull colors...............................................................................

78

Printouts seem blurry or fuzzy............................................................................................

79

Printouts are slanted or skewed.........................................................................................

81

Ink streaks on the back of the paper..................................................................................

82

Paper is not picked up from the input tray..........................................................................

82

Poor black text....................................................................................................................

84

The product prints slowly....................................................................................................

86

Advanced printhead maintenance......................................................................................

86

Clean the printhead......................................................................................................

87

Align the printhead........................................................................................................

88

Solve paper-feed problems......................................................................................................

89

Solve device management problems.......................................................................................

90

Embedded Web server cannot be opened.........................................................................

90

Solve network problems...........................................................................................................

91

Troubleshoot installation issues...............................................................................................

92

Hardware installation suggestions......................................................................................

92

Software installation suggestions.......................................................................................

94

Solve network problems.....................................................................................................

94

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