Contents
Solve printing problems............................................................................................................
56
The device shuts down unexpectedly.................................................................................
Device takes a long time to print........................................................................................
Blank or partial page printed...............................................................................................
57
Something on the page is missing or incorrect...................................................................
Placement of the text or graphics is wrong.........................................................................
58
Print troubleshooting.................................................................................................................
Envelopes print incorrectly.................................................................................................
59
The product is not responding............................................................................................
The product prints meaningless characters........................................................................
62
Nothing happens when I try to print....................................................................................
63
The margins are not printing as expected..........................................................................
66
Text or graphics are cut off at the edge of the page...........................................................
67
A blank page came out while printing.................................................................................
68
Print quality troubleshooting.....................................................................................................
69
Wrong, inaccurate, or bleeding colors................................................................................
70
Ink is not filling the text or graphics completely..................................................................
73
The printout has a horizontal band of distortion near the bottom of a borderless
print.....................................................................................................................................
75
Printouts have horizontal streaks or lines...........................................................................
76
Printouts are faded or have dull colors...............................................................................
78
Printouts seem blurry or fuzzy............................................................................................
79
Printouts are slanted or skewed.........................................................................................
81
Ink streaks on the back of the paper..................................................................................
82
Paper is not picked up from the input tray..........................................................................
Poor black text....................................................................................................................
84
The product prints slowly....................................................................................................
86
Advanced printhead maintenance......................................................................................
Clean the printhead......................................................................................................
87
Align the printhead........................................................................................................
88
Solve paper-feed problems......................................................................................................
89
Solve device management problems.......................................................................................
90
Embedded Web server cannot be opened.........................................................................
Solve network problems...........................................................................................................
91
Troubleshoot installation issues...............................................................................................
92
Hardware installation suggestions......................................................................................
Software installation suggestions.......................................................................................
94
Solve network problems.....................................................................................................
3