If you are concerned about providing this anonymous information, you can make this information inaccessible by turning off the memory chip's ability to collect the product's usage information:
To turn off usage information collection
▲On the product control panel, press and hold the Resume button and Network button until the ink cartridge lights blink, approximately five seconds, and then release the buttons.
NOTE: If you turn off the memory chip's ability to collect the product's usage information, you can still continue to use the cartridge in the HP product.
Print and evaluate a print quality report
Print quality problems can have many causes: software settings, a poor image file, or the printing system itself. If you are unhappy with the quality of your prints, a Print Quality Diagnostic page can help you determine if the printing system is working properly.
This section includes the following topics:
•To print a print quality report
•To evaluate the Print Quality Diagnostic Page
To print a print quality report
•Control panel: Press and hold the 
Power button, press the 
Cancel button seven times, press the 
Resume button two times, and release the 
Power button.
•Embedded Web server: Click the Settings tab, click Device Services in the left pane, select Print Quality Report from the
•HP Toolbox (Windows): Click the Device Services tab, and then click Print a Print Quality Diagnostics page and follow the onscreen instructions.
•HP Utility (Mac OS X): Click Print Quality Diagnostics and then click Print Page.
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