Clear jams.................................................................................................................................

95

 

Clear a jam in the device....................................................................................................

96

 

Tips for avoiding jams.........................................................................................................

96

 

Errors (Windows)......................................................................................................................

97

 

Printhead Problem..............................................................................................................

97

 

Solution 1: Turn the printer off and on..........................................................................

97

 

Solution 2: Replace the printhead................................................................................

97

 

Device Disconnected..........................................................................................................

98

 

Ink Alert...............................................................................................................................

98

 

HP recommends you have a replacement available for when print quality becomes

 

 

no longer acceptable....................................................................................................

98

 

The amount of ink in the following cartridge may be low enough to cause poor print

 

 

quality and cartridge changes may be required soon. HP recommends you have

 

 

replacement cartridges available to install when print quality is no longer

 

 

acceptable....................................................................................................................

98

 

Ink Service Capacity Warning.......................................................................................

99

 

Ink system failure..........................................................................................................

99

 

Cartridge Problem...............................................................................................................

99

 

The following cartridge appears to be missing or damaged.........................................

99

 

Cartridge(s) in Wrong Slot - The following cartridges are in the wrong slots................

99

 

Cartridge Problem.............................................................................................................

100

 

Paper Mismatch................................................................................................................

100

 

The cartridge cradle cannot move....................................................................................

100

 

Paper Jam........................................................................................................................

100

 

The printer is out of paper................................................................................................

100

 

Incompatible Cartridge(s).................................................................................................

100

 

The following cartridge is not intended for use in this printer.....................................

101

 

The following cartridges are not intended for use in this printer as it is currently

 

 

configured...................................................................................................................

101

 

Printer Offline....................................................................................................................

101

 

Printer Paused..................................................................................................................

101

 

Document failed to print....................................................................................................

101

 

Ink Service Capacity Warning..........................................................................................

102

 

Previously used genuine HP cartridge.............................................................................

102

 

General printer error.........................................................................................................

102

5 Control-panel lights reference

 

 

Interpreting control-panel lights..............................................................................................

103

A

HP supplies

 

 

Order printing supplies online.................................................................................................

109

 

Supplies..................................................................................................................................

109

 

Ink cartridges....................................................................................................................

109

 

HP media..........................................................................................................................

110

B

Support and warranty

 

 

Obtain electronic support........................................................................................................

111

4