Solving USB flash drive problems, Security USB Security | HP 700 G1

Recording or copying CDs is difficult or impossible.

Cause	Solution

Wrong or poor quality media type.	1.	Try using a slower speed when recording.
	2.	Verify that you are using the correct media for the drive.
	3.	Try a different brand of media. Quality varies widely
		between manufacturers.

Solving USB flash drive problems

If you encounter USB flash drive problems, common causes and solutions are listed in the following table.

USB flash drive is not seen as a drive letter in Windows.

Cause	Solution

The drive letter after the last physical drive is not available.	Change the default drive letter for the flash drive in Windows.

USB flash drive not found (identified).

Cause	Solution

The device is attached to a USB port that has been hidden in	Run the Computer Setup utility and enable USB ports in
Computer Setup.	Security > USB Security.

The device was not properly seated before power-up.	Ensure the device is fully inserted into the USB port before
	applying power to the system

System will not boot from USB flash drive.

Cause	Solution

Boot order is not correct.	Run the Computer Setup utility and change boot sequence in
	Storage > Boot Order.

Removable Media Boot is disabled in the Computer Setup utility.	Run the Computer Setup utility and enable booting to removable
	media in Storage > Storage Options. Ensure USB is enabled in
	Storage > Boot Order.

The computer boots to DOS after making a bootable flash drive.

Cause	Solution

Flash drive is bootable.	Install the flash drive only after the operating system boots.

Flash drive is defective.	Try a different flash drive.

94 Chapter 6 Troubleshooting without diagnostics

Image 102

HP 700 G1 Solving USB flash drive problems, USB flash drive not found identified Cause Solution, Security USB Security

Contents

Maintenance and Service Guide Product notice Safety warning notice Iii Iv Safety warning notice Table of contents Sata data cable System board callouts 107 103106 108 126 122123 Viii Product features Standard configuration features Product features Front panel components Rear panel components Rear panel components Serial number location Illustrated parts catalog Microtower MT chassis spare partsComputer major components Illustrated parts catalog Item Description Front I/O assembly Sata drive power cable CablesSata data cable, 14 inch, 1 straight end, 1 angled end Misc parts USB Wireless Washable Smart card Antenna for use with Wlan card Drives Description Hard drives/Solid-state drivesOptical drives Misc boards Microtower MT chassis spare partsItem Description Electrostatic discharge information Generating staticRelative Humidity Event 55% 40% 10% Grounding the work area Preventing electrostatic damage to equipmentPersonal grounding methods and equipment Static Shielding Protection Levels Operating guidelines Recommended materials and equipment Cleaning the keyboard General cleaning safety precautionsCleaning the Computer Case Routine care Cleaning the mouse Service considerationsCleaning the monitor Power supply fan Screws Cables and connectorsLithium coin cell battery Hard Drives Sata hard drive cables Serial ATA Hard Drive CharacteristicsSata hard drives Smart ATA drives Cable management Removal and replacement procedures Microtower MT chassis Preparation for disassembly Access panel Front bezel Optical drive bezel blank DDR3-SDRAM DIMMs MemoryDIMMs Populating Dimm sockets Installing DIMMs Page Expansion cards Removal and replacement procedures Microtower MT chassis Page Drives GB Solid-state Drive SSD Drive positions Removing a slim optical drive Installing a slim optical drive Removing a hard drive Installing a hard drive Page Page Page Battery Type Type Drive power cable Front I/O and power switch assembly Page Removal and replacement procedures Microtower MT chassis Heat sink Processor Speaker Rear chassis fan Power supply Page System board Page System board callouts Sys Bd Label Color Component Black Media card reader connector White Pin main power connectorBlue Front I/O/power switch Black PCI Express USB3.0 Computer Setup F10 Utility Computer Setup F10 Utilities Using Computer Setup F10 Utilities Computer Setup-File Computer Setup-Storage Computer Setup F10 Utility Computer Setup-Security Device Security Network BootMaster Boot Security USB Security Legacy Support to disabled Secure BootConfiguration System Security these Option Description Computer Setup-PowerHardware Power Management Bios Power-On Computer Setup-AdvancedPower-On Options Option Bus Options VGA ConfigurationConnected Bios Device Options Recovering the Configuration Settings Troubleshooting without diagnostics Safety and comfort Before you call for technical support Helpful hints Solving general problems Computer will not respond to keyboard or mouse Cause Solving general problems Poor performance Cause Solution Apps iconUnder Windows System, click Run Processor thermal protection activated Solving power problems Power supply shuts down intermittently Cause Solution Solving hard drive problems Solving hard drive problems Computer will not boot from hard drive Cause Solution Nonsystem disk/NTLDR missing message Cause SolutionStorage Boot Order list Storage Boot Order Solving media card reader problems Solving media card reader problemsCan not write to the media card Cause Blank screen no video Cause Solution Solving display problemsInserted media card has boot capability To the electrical outlet Solving display problems Blank screen no video Cause Be sure the monitor cable is securely connected to Dim characters Cause SolutionInstall the video drivers included in the upgrade kit Monitor needs to be degaussed No Connection, Check Signal Cable displays on screen Cause Image is not centered Cause SolutionPosition may need adjustment Horizontal or vertical position of the image Solving audio problems Certain typed symbols do not appear correct CauseSound cuts in and out Cause Solution Solving audio problems Line-in jack is not functioning properly Cause Solving printer problemsPrinter will not print Cause Solution Control Panel , and then select Device Manager Printer prints garbled information Cause Solution Solving keyboard and mouse problemsSolving keyboard and mouse problems Make the proper network connections to the printer Shut down the computer using the keyboard Keyboard connector is not properly connectedProgram in use has stopped responding to commands Computer, and then restart the computer That pins in the connector are not bent down Solving Hardware Installation ProblemsSolving Hardware Installation Problems Mouse may need repair Computer will not start Cause Solution Solving Network Problems Solving Network Problems Network status link light never flashes Cause Solution Settings for the board Correct operating modeDiagnostics reports a failure Cause Solution Cable Correctly Solving memory problems New network card will not boot Cause Solution Memory count during Post is wrong Cause Solution Solving memory problemsOut of memory error Cause Insufficient memory error during operation Cause Solution Solving CD-ROM and DVD problems Computer Setup utilitySecurity Network Boot Solving CD-ROM and DVD problems Movie will not play in the DVD drive Cause SolutionCannot eject compact disc tray-load unit Cause System will not boot from USB flash drive Cause Solution Solving USB flash drive problemsUSB flash drive not found identified Cause Solution Security USB Security Solving front panel component problems Solving Internet access problemsSolving front panel component problems Log on to your ISP and launch the desired program Solving software problemsDelete button System files may be damaged Solving software problems Advanced startup, click Restart nowSelect Automatic Repair Post numeric codes and text messages Post error messagesPost error messages Control panel message Description Recommended action Download to Disable to prevent PXE Post numeric codes and text messages Ensure that none of the keys are Flash Screen Image Corrupted Flash Screen image has errorsECC Memory Module Detected ECC Depressed Reconfigure card resources and/or run Power Supply fan not detectedReseat power supply fan Computer Setup or Windows utilities Functionality contained in the system Bios Sata Cabling Error One or more Sata devices are improperlyReboot the computer System Bios version Activity Beeps Possible cause Recommended action Red Power LED flashes seven Causing the failure. Continue adding devicesPre-video graphics error For systems with a graphics card Times, once every second Unable to boot Replace the power button harness. If Press and hold the power button for less thanCheck that both power supply cables are Problem persists, replace the system board Password security and resetting Cmos Resetting the password jumper Changing a Setup or Power-On password Deleting a Setup or Power-On password Clearing and resetting the CmosPress Enter Page HP PC Hardware Diagnostics Why run HP PC Hardware DiagnosticsHow to access and run HP PC Hardware Diagnostics Diagnostic section, click HP Uefi Support Environment System backup and recovery Creating recovery media and backupsRestoring and recovering using Windows tools Using Reset when the system is not responding Select Reset Follow the on-screen instructions to continue Backing up, restoring, and recovering in Windows Creating recovery media Click All Programs To create recovery discs Close all open programs To create the Windows DVD System backup and recovery System Restore Follow the on-screen instructions to set up your backup System Recovery System Recovery when Windows is responding System Recovery when Windows is not responding Select Install now Page Power Cord Set Requirements Japanese Power Cord RequirementsGeneral Requirements Country-Specific Requirements Country-Specific RequirementsCountry Accrediting Agency Statement of Volatility Appendix B Statement of Volatility Enter the F10 setup utility Specifications MT SpecificationsAppendix C Specifications MT Specifications Plus PlatinumRated Input Current Current Leakage Nfpa Index MT heat sink MT power supply 116 Installing Expansion card Hard driveComputer Setup Helpful hints Hood sensor Illustrated System restore points, creating MT bezel blank MT front bezel Optical drive Resetting112 Safety and comfort Safety precautions Cleaning MT speaker