Computer will not continue after HP logo screen displays.

Cause

Solution

 

 

 

Windows from starting correctly. Windows Startup Repair is one

 

of the recovery tools in the System Recovery Options menu. You

 

can also create a system repair disc that contains the System

 

Recovery Options menu. If the problem is severe enough that

 

Startup Repair doesn't start on its own and you can't access the

 

System Recovery Options menu on your computer's hard disk,

 

you can get to the menu and start Startup Repair by using the

 

Windows installation disc or a system repair disc that you created

 

earlier.

 

In Windows 8.1, use Automatic Repair to fix problems that might

 

prevent Windows from starting correctly.

 

To access Automatic Repair:

 

1.

Press the Windows logo + l to open the Settings charm.

 

2.

Select Change PC Settings, select General, and then under

 

 

Advanced startup, click Restart now.

 

3.

Select Troubleshoot, select Advanced options, and then

 

 

select Automatic Repair.

 

 

Windows starts Automatic Repair.

 

4.

Select the account to use to begin Automatic Repair, and

 

 

type the password for the account.

 

 

Windows diagnoses the computer and attempts the repair

 

 

it.

 

 

 

“Illegal Operation has Occurred” error message is displayed.

 

 

 

 

Cause

Solution

 

 

Software being used is not Microsoft-certified for your version of

Verify that the software is certified by Microsoft for your version

Windows.

of Windows (see program packaging for this information).

 

 

Configuration files are corrupt.

If possible, save all data, close all programs, and restart the

 

computer.

 

 

 

Solving software problems 97

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HP 700 G1 manual Solving software problems, Advanced startup, click Restart now, Select Automatic Repair
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