Solving keyboard and mouse problems | HP 700 G1 instruction

Printer will not print.

Cause	Solution

If you are on a network, you may not have made the connection	Make the proper network connections to the printer.
to the printer.

Printer may have failed.	Run printer self-test.

Printer will not turn on.

Cause	Solution

The cables may not be connected properly.

Reconnect all cables and check the power cord and electrical outlet.

Printer prints garbled information.

Cause	Solution

The correct printer driver for the application is not installed.	Install the correct printer driver for the application.

The cables may not be connected properly.	Reconnect all cables.

Printer memory may be overloaded.	Reset the printer by turning it off for one minute, then turn it back
	on.

Printer will not print.

Cause	Solution

The printer may be out of paper.	Check the paper tray and refill it if it is empty.

Solving keyboard and mouse problems

If you encounter keyboard or mouse problems, see the documentation that came with the equipment and to the common causes and solutions listed in the following table.

A wireless keyboard/mouse is not working correctly. Symptoms include lagging mouse movement, jumpy mouse/keyboard, or no function of mouse/keyboard and external drive.

Cause

Solution

If your computer is equipped with USB 3.0 ports, connected USB 3.0 devices can interfere with the wireless keyboard USB receiver.

Connect the wireless keyboard USB receiver to a USB 2.0 port that is separated from ports with USB 3.0 devices. If you still experience interference, you may have to place the connectors farther apart using an external USB hub.

Solving keyboard and mouse problems 83

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HP 700 G1 manual Solving keyboard and mouse problems, Make the proper network connections to the printer

Contents

Maintenance and Service Guide Product notice Iii Safety warning notice Iv Safety warning notice Table of contents System board callouts Sata data cable 108 103106 107 Viii 122123 126 Standard configuration features Product features Front panel components Product features Rear panel components Rear panel components Serial number location Microtower MT chassis spare parts Illustrated parts catalogComputer major components Illustrated parts catalog Cables Item Description Front I/O assembly Sata drive power cableSata data cable, 14 inch, 1 straight end, 1 angled end Misc parts Antenna for use with Wlan card USB Wireless Washable Smart card Description Hard drives/Solid-state drives DrivesOptical drives Microtower MT chassis spare parts Misc boardsItem Description Generating static Electrostatic discharge informationRelative Humidity Event 55% 40% 10% Static Shielding Protection Levels Preventing electrostatic damage to equipmentPersonal grounding methods and equipment Grounding the work area Recommended materials and equipment Operating guidelines Routine care General cleaning safety precautionsCleaning the Computer Case Cleaning the keyboard Power supply fan Service considerationsCleaning the monitor Cleaning the mouse Hard Drives Cables and connectorsLithium coin cell battery Screws Smart ATA drives Serial ATA Hard Drive CharacteristicsSata hard drives Sata hard drive cables Cable management Preparation for disassembly Removal and replacement procedures Microtower MT chassis Access panel Front bezel Optical drive bezel blank Populating Dimm sockets MemoryDIMMs DDR3-SDRAM DIMMs Installing DIMMs Page Expansion cards Removal and replacement procedures Microtower MT chassis Page Drives GB Solid-state Drive SSD Removing a slim optical drive Drive positions Installing a slim optical drive Removing a hard drive Installing a hard drive Page Page Page Type Battery Type Drive power cable Front I/O and power switch assembly Page Removal and replacement procedures Microtower MT chassis Heat sink Processor Speaker Rear chassis fan Power supply Page System board Page Sys Bd Label Color Component System board callouts Black PCI Express USB3.0 White Pin main power connectorBlue Front I/O/power switch Black Media card reader connector Computer Setup F10 Utilities Computer Setup F10 Utility Using Computer Setup F10 Utilities Computer Setup-File Computer Setup F10 Utility Computer Setup-Storage Computer Setup-Security USB Security Network BootMaster Boot Security Device Security System Security these Secure BootConfiguration Legacy Support to disabled Management Computer Setup-PowerHardware Power Option Description Option Computer Setup-AdvancedPower-On Options Bios Power-On Device Options VGA ConfigurationConnected Bios Bus Options Recovering the Configuration Settings Safety and comfort Before you call for technical support Troubleshooting without diagnostics Helpful hints Computer will not respond to keyboard or mouse Cause Solving general problems Solving general problems Apps icon Poor performance Cause SolutionUnder Windows System, click Run Processor thermal protection activated Power supply shuts down intermittently Cause Solution Solving power problems Solving hard drive problems Solving hard drive problems Storage Boot Order Nonsystem disk/NTLDR missing message Cause SolutionStorage Boot Order list Computer will not boot from hard drive Cause Solution Solving media card reader problems Solving media card reader problemsCan not write to the media card Cause To the electrical outlet Solving display problemsInserted media card has boot capability Blank screen no video Cause Solution Blank screen no video Cause Solving display problems Monitor needs to be degaussed Dim characters Cause SolutionInstall the video drivers included in the upgrade kit Be sure the monitor cable is securely connected to Horizontal or vertical position of the image Image is not centered Cause SolutionPosition may need adjustment No Connection, Check Signal Cable displays on screen Cause Certain typed symbols do not appear correct Cause Solving audio problemsSound cuts in and out Cause Solution Solving audio problems Control Panel , and then select Device Manager Solving printer problemsPrinter will not print Cause Solution Line-in jack is not functioning properly Cause Make the proper network connections to the printer Solving keyboard and mouse problemsSolving keyboard and mouse problems Printer prints garbled information Cause Solution Computer, and then restart the computer Keyboard connector is not properly connectedProgram in use has stopped responding to commands Shut down the computer using the keyboard Mouse may need repair Solving Hardware Installation ProblemsSolving Hardware Installation Problems That pins in the connector are not bent down Computer will not start Cause Solution Solving Network Problems Solving Network Problems Network status link light never flashes Cause Solution Cable Correctly Correct operating modeDiagnostics reports a failure Cause Solution Settings for the board New network card will not boot Cause Solution Solving memory problems Insufficient memory error during operation Cause Solution Solving memory problemsOut of memory error Cause Memory count during Post is wrong Cause Solution Computer Setup utility Solving CD-ROM and DVD problemsSecurity Network Boot Movie will not play in the DVD drive Cause Solution Solving CD-ROM and DVD problemsCannot eject compact disc tray-load unit Cause Security USB Security Solving USB flash drive problemsUSB flash drive not found identified Cause Solution System will not boot from USB flash drive Cause Solution Solving Internet access problems Solving front panel component problemsSolving front panel component problems System files may be damaged Solving software problemsDelete button Log on to your ISP and launch the desired program Advanced startup, click Restart now Solving software problemsSelect Automatic Repair Control panel message Description Recommended action Post error messagesPost error messages Post numeric codes and text messages Post numeric codes and text messages Download to Disable to prevent PXE Depressed Flash Screen Image Corrupted Flash Screen image has errorsECC Memory Module Detected ECC Ensure that none of the keys are Computer Setup or Windows utilities Power Supply fan not detectedReseat power supply fan Reconfigure card resources and/or run System Bios version Sata Cabling Error One or more Sata devices are improperlyReboot the computer Functionality contained in the system Bios Activity Beeps Possible cause Recommended action Times, once every second Unable to boot Causing the failure. Continue adding devicesPre-video graphics error For systems with a graphics card Red Power LED flashes seven Problem persists, replace the system board Press and hold the power button for less thanCheck that both power supply cables are Replace the power button harness. If Resetting the password jumper Password security and resetting Cmos Changing a Setup or Power-On password Clearing and resetting the Cmos Deleting a Setup or Power-On passwordPress Enter Page Why run HP PC Hardware Diagnostics HP PC Hardware DiagnosticsHow to access and run HP PC Hardware Diagnostics Diagnostic section, click HP Uefi Support Environment Creating recovery media and backups System backup and recoveryRestoring and recovering using Windows tools Select Reset Follow the on-screen instructions to continue Using Reset when the system is not responding Backing up, restoring, and recovering in Windows Click All Programs Creating recovery media To create the Windows DVD System backup and recovery To create recovery discs Close all open programs Follow the on-screen instructions to set up your backup System Restore System Recovery when Windows is responding System Recovery System Recovery when Windows is not responding Select Install now Page Japanese Power Cord Requirements Power Cord Set RequirementsGeneral Requirements Country-Specific Requirements Country-Specific RequirementsCountry Accrediting Agency Appendix B Statement of Volatility Statement of Volatility Enter the F10 setup utility MT Specifications SpecificationsAppendix C Specifications Plus Platinum MT SpecificationsRated Input Current Current Leakage Nfpa Index Helpful hints Hood sensor Illustrated 116 Installing Expansion card Hard driveComputer Setup MT heat sink MT power supply MT speaker MT bezel blank MT front bezel Optical drive Resetting112 Safety and comfort Safety precautions Cleaning System restore points, creating