Solutions

Using Online Help and Support for Additional Assistance

If you are unable to resolve the problem on your Notebook using the troubleshooting and diagnostic features of Compaq Help and Support, additional assistance is available online.

Compaq Help and Support provides integrated access to online assistance, allowing you to post questions or issues to the Compaq Customer Communities or to open a service request online for a Compaq support specialist.

To post your question to the Compaq Customer Communities, open Compaq Help and Support and click Join the Compaq

Customer Communities.

You may want to visit the following Compaq Web sites:

www.compaq.com/ consumersupport

http://web14.compaq. com/falco/sp_list.asp

www.compaq.com/ communities

www.compaq.com/

athome/support/

consumeremail.htm

Support for desktops and mobiles, printers, scanners, monitors, and iPAQ Internet products.

Original drivers, updates, and fixes (also known as Softpaqs). Online documentation including original product manuals and user guides. Original product warranty statements.

Keyword search site, where novices to technical experts collaborate to share knowledge, information and assistance.

E-mail a support specialist.

SDid you know... In the Compaq Customer Communities, you will find collaborative assistance from other users like yourself. You can search the community for existing discussions applicable to your questions or issues, or you can post a new question for a response from the community.

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Mobile Internet PC User’s Guide

Presario 700 Series

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HP 724AU manual Using Online Help and Support for Additional Assistance, Customer Communities