Printer will not turn on.

Cause

Solution

The cables may not be connected properly.

Reconnect all cables and check the power cord and electrical outlet.

Printer prints garbled information.

Cause

Solution

 

 

The correct printer driver for the application is not installed.

Install the correct printer driver for the application.

 

 

The cables may not be connected properly.

Reconnect all cables.

 

 

Printer memory may be overloaded.

Reset the printer by turning it off for one minute, then turn it

 

back on.

 

 

Printer will not print.

 

 

 

Cause

Solution

 

 

The printer may be out of paper.

Check the paper tray and refill it if it is empty.

 

 

Solving printer problems 217