Network controller stops working without apparent cause.
Cause | Solution |
|
|
The files containing the network drivers are corrupted. | Reinstall the network drivers using the Recovery Disc Set in |
| Windows 7 or Windows recovery tools in Windows 8. |
| If necessary, download the softpaq from the web (from a |
| different computer). |
|
|
The cable is not securely connected. | Ensure that the cable is securely attached to the network |
| connector and that the other end of the cable is securely |
| attached to the correct device. |
|
|
The network controller is defective. | Contact an authorized service provider. |
|
|
New network card will not boot. |
|
|
|
Cause | Solution |
New network card may be defective or may not meet industry- standard specifications.
Install a working,
Cannot connect to network server when attempting Remote System Installation.
Cause | Solution |
The network controller is not configured properly.
Verify Network Connectivity, that a DHCP Server is present, and that the Remote System Installation Server contains the NIC drivers for your NIC.
System setup utility reports unprogrammed EEPROM.
Cause | Solution |
|
|
Unprogrammed EEPROM. | Contact an authorized service provider. |
|
|
Solving memory problems
If you encounter memory problems, some common causes and solutions are listed in the following table.
CAUTION: Power may still be supplied to the DIMMs when the computer is turned off (depending on the Management Engine (ME) settings). To avoid damage to the DIMMs or the system board, you must unplug the computer power cord before attempting to reseat, install, or remove a memory module.
For those systems that support ECC memory, HP does not support mixing ECC and
226 | Chapter 9 Troubleshooting without diagnostics |