Control panel message

Description

Recommended action

 

 

 

163-Time & Date Not Set

Invalid time or date in configuration memory.

Reset the date and time under Control

 

RTC (real-time clock) battery may need to

Panel (Computer Setup can also be used). If

 

the problem persists, replace the RTC

 

be replaced.

battery. See the Removal and Replacement

 

 

section for instructions on installing a new

 

 

battery, or contact an authorized dealer or

 

 

reseller for RTC battery replacement.

 

 

 

163-Time & Date Not Set

CMOS jumper may not be properly installed.

Check for proper placement of the CMOS

 

 

jumper if applicable.

 

 

 

164-MemorySize Error

Memory amount has changed since the last

Press the F1 key to save the memory

 

boot (memory added or removed).

changes.

 

 

 

 

164-MemorySize Error

Memory configuration incorrect.

1.

Run Computer Setup or Windows

 

 

 

utilities.

 

 

2.

Make sure the memory module(s) are

 

 

 

installed properly.

 

 

3.

If third-party memory has been added,

 

 

 

test using HP-only memory.

 

 

4.

Verify proper memory module type.

 

 

 

 

201-Memory Error

RAM failure.

1.

Ensure memory modules are correctly

 

 

 

installed.

 

 

2.

Verify proper memory module type.

 

 

3.

Remove and replace the identified

 

 

 

faulty memory module(s).

 

 

4.

If the error persists after replacing

 

 

 

memory modules, replace the system

 

 

 

board.

 

 

 

 

213-Incompatible Memory Module in

A memory module in memory socket

1.

Verify proper memory module type.

Memory Socket(s) X, X, ...

identified in the error message is missing

2.

Try another memory socket.

 

critical SPD information, or is incompatible

 

with the chipset.

3.

Replace DIMM with a module

 

 

 

 

 

conforming to the SPD standard.

 

 

 

214-DIMM Configuration Warning

Populated DIMM Configuration is not

Rearrange the DIMMs so that each channel

 

optimized.

has the same amount of memory.

 

 

 

 

219-ECC Memory Module Detected ECC

Recently added memory module(s) support

1.

If additional memory was recently

Modules not supported on this Platform

ECC memory error correction.

 

added, remove it to see if the problem

 

 

 

remains.

 

 

2.

Check product documentation for

 

 

 

memory support information.

 

 

 

 

238 Chapter 10 POST error messages