Activity

Beeps

Possible cause

Recommended action

 

 

 

 

 

Red Power LED flashes two

2

Processor thermal

1.

Ensure that the computer air vents are not

times, once every second,

 

protection activated:

 

blocked and the processor cooling fan is

followed by a two second

 

A fan may be blocked or

 

running.

pause. Beeps stop after fifth

 

2.

 

iteration but LEDs continue until

 

not turning.

Open hood, press power button, and see if

problem is solved.

 

OR

 

the processor fan spins. If the processor fan

 

 

 

is not spinning, make sure the fan's cable is

 

 

The heat sink/fan

 

plugged onto the system board header.

 

 

 

 

 

 

assembly is not properly

3.

If fan is plugged in, but is not spinning, then

 

 

attached to the processor.

 

replace heat sink/fan assembly.

 

 

 

4.

Contact an authorized reseller or service

 

 

 

 

provider.

Red Power LED flashes three

3

times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved.

Processor not installed (not

1.

Check to see that the processor is present.

an indicator of bad

2.

Reseat the processor.

processor).

Red Power LED flashes four

4

times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved.

Power failure (power supply is overloaded).

OR

The incorrect external power supply adapter is being used on the USDT.

1.Open the hood and ensure the 4 or 6-wire power supply cable is seated into the connector on the system board.

2.Check if a device is causing the problem by removing ALL attached devices (such as hard, diskette, or optical drives, and expansion cards). Power on the system. If the system enters the POST, then power off and replace one device at a time and repeat this procedure until failure occurs. Replace the device that is causing the failure. Continue adding devices one at a time to ensure all devices are functioning properly.

3.Replace the power supply.

4.Replace the system board.

OR

The USDT power supply adapter must be at 135W and use the Smart ID technology before the system will power up. Replace the power supply adapter with the HP-supplied USDT power supply adapter.

246 Chapter 10 POST error messages