Troubleshooting

Solving Basic Problems

Solving Basic Problems

If your OmniBook has a problem starting, find the symptom below that matches your situation. Try the suggestions one at a time.

If the OmniBook turns off immediately after it turns on

Battery power is probably extremely low. Plug in the ac adapter—or turn off the OmniBook and insert a fresh battery.

If the OmniBook stops responding

Try waiting a few moments, then try turning it off and on.

Press CTRL+ALT+DEL to reboot.

If nothing happens, insert a ball-point pen tip or other slender object into the reset-button hole in the right side of the case. Push in momentarily—the system should reset and reboot.

If the OmniBook doesn’t turn on

Connect the ac adapter in case the battery is low.

Press On/Off to try turning on the OmniBook.

Try adjusting the display—press the ∧ or ∨ buttons above the keyboard several times or hold one of them down. Try holding the FN key at the same time.

Insert a ball-point pen tip or other slender object into the reset-button hole in the right side of the case. Push in momentarily—the system should reset and reboot.

If you get no response, remove the battery, ac adapter, and all external devices, and wait 1 minute—then plug in the ac adapter and try resetting again. If you still get no response, the OmniBook requires service.

If you get an error message during startup

See the next symptom.

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HP 800 Solving Basic Problems, If the OmniBook turns off immediately after it turns on, If the OmniBook stops responding