Mass-Storage media include CDs, CD-RWs, DVDs, diskettes, and the hard disk.

Mass-Storage

CD or DVD Drive

Symptom

Problem

Solution

CD/DVD drive

The disc is inserted

Reinsert the CD with the label

cannot read

improperly.

facing up and verify the disc is

a disc or

 

securely snapped down on

takes too long

 

the spindle.

to start.

 

 

 

 

 

 

The DVD drive takes

Wait at least 30 seconds to

 

longer to start

let the DVD drive determine

 

because it must

the type of media being

 

determine the type of

played. If disc still does not

 

media being played

start, refer to the solution for

 

before it can start.

related problems.

 

 

 

 

The disc is dirty.

Clean the disc with a CD

 

 

cleaning kit available in most

 

 

computer stores.

 

 

 

DVD Player

DVD playback

To provide maximum

performance

requires large

performance, close all other

is poor when

amounts of

programs while playing DVD

running other

processing power;

media. It may also be

programs

therefore, the system

necessary to restart Windows

simultaneously.

cannot process other

to free all resources.

 

tasks simultaneously

 

 

at maximum

 

 

performance.

 

 

 

 

Cannot eject CD

Power is not on.

Manually eject the disc

or DVD.

 

(see “Using the CD or DVD

 

 

Drive” in this guide)

 

 

or turn on your Notebook.

 

 

 

Display is

Copyright material at

Wait a few seconds for video

corrupted when

beginning of movie

corruption to clear up. If it

playing some

causes momentary

does not clear up, then stop

DVD movies.

corruption.

and restart the DVD movie.

 

 

 

PRESARIO MOBILE INTERNET PC BEYOND SETUP GUIDE

SOLUTIONS 9-15

800 SERIES

 

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HP 80XL458 manual Mass-Storage, CD or DVD Drive Symptom Problem Solution