5Getting Help When Things Go Wrong
What if the print quality is poor?
After printing a banner. Make sure the banner switch located on the printer is in the down position.
Paper. If the printing is faded or the colors are dull or bleeding into each other, make sure you’re using paper intended for inkjet printers and that you’ve loaded the paper print side down. Also, make sure the appropriate paper type is selected in the Setup tab of the HP print settings box.
Ink. You can control the amount of ink on the page by changing the Print Quality (on the Setup tab of the HP print settings box).
•If the printing appears faded or the colors are dull, click Normal or Best instead of EconoFast.
•If the colors bleed into one another or the ink smears on the sheet, click Normal or EconoFast instead of Best.
•You may have run out of ink. Replace the cartridges (see page 55).
Cartridges. If ink is smearing or is splotchy:
•You might need to clean the inkjet print cartridges. In the HP DeskJet Toolbox, click the Printer Services tab, and then click Clean the print cartridges.
•You might need to replace the inkjet print cartridges (see page 55).
Alignment. If the
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