N o t e

Troubleshooting

Restoring the Factory Default Configuration

Restoring the Factory DefaultConfiguration

As part of your troubleshooting process, it may become necessary to return the switch configuration to the factory default settings. This process momentarily interrupts the switch operation, clears any passwords, clears the console event log, resets the network counters to zero, performs a complete self test, and reboots the switch into its factory default configuration including deleting an IP address, if one is configured.

This process removes all switch configuration changes that you have made from the factory default settings. This includes, for example, configuration of VLANs, spanning tree, trunks, stacking, meshing, routing, and security.

Returning the configuration of these features to their factory default settings (usually disabling them) may result in network connectivity issues.

If the switch has a valid configuration, and you are restoring the factory default settings for a reason other than configuration problems, you should save the switch configuration prior to performing the factory default reset. Then, after the reset and resolution of the original problem, you can restore the saved configuration to the switch. For both the save and restore processes, you can use the console copy command. See the switch Management and Configuration Guide which is on the ProCurve Web site. See page 5-1for details.

You can restore the factory default configuration either on the switch itself or through the switch console.

To execute the factory default reset on the switch, perform these steps:

1.Using pointed objects, simultaneously press both the Reset and Clear buttons on the System Support module.

2.Continue to press the Clear button while releasing the Reset button. The Clear button must be pressed until the LEDs turn orange and then back to green again.

3.As soon as the Test LED begins to flash (this could take as long as 15 seconds), release the Clear button.

The switch will then complete its self test and begin operating with its configuration restored to the factory default settings.

To restore the factory default configuration using the console, execute the erase startup config command from the console command prompt.

Troubleshooting

5-13