Calling in the U.S. During Warranty | HP Color Copier manual

7If available, pack the HP Color Copier for shipment using the original packing materials.

If you do not have the original packaging materials, you can request a replacement package set from HP Customer Support.

NOTE	Shipping damage caused by improper packaging is not covered under the warranty.

8Include the following items in the box:

◆A brief description of symptoms for service personnel (samples of print quality problems are helpful).

◆A copy of the sales slip or other proof of purchase to establish the warranty coverage period.

◆Your name, address, and a phone number where you can be reached during the day.

Calling in the U.S. During Warranty

Call (208) 323-2551 Monday through Friday from 6:00 A.M. to 10:00 P.M. Mountain Standard Time (MST) and Saturdays from 9:00 A.M. to 4:00 P.M. MST. This service is free during the warranty period; however, your standard long-distance phone charges still apply.

HP Color Copier User’s Guide 7-3

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HP Color Copier manual Calling in the U.S. During Warranty

Contents

HP Color Copier User’s GuidePage Contents Iv Contents Troubleshooting and Maintaining Your HP Color Copier About This Guide ContentsConventions Used BoldfacePage Welcome!1 2Welcome Unpack Your HP Color Copier Setting Up Your New HP Color Copier 2Setting Up Your New HP Color Copier HP Color Copier User’s Guide Attach the Front-Panel Overlay 4Setting Up Your New HP Color Copier Load Paper in Your HP Color Copier 6Setting Up Your New HP Color Copier Install Print Cartridges 8Setting Up Your New HP Color Copier Done before continuing 10Setting Up Your New HP Color Copier Connect the Power Cord HP Color Copier User’s Guide Align Your Print Cartridges 12Setting Up Your New HP Color CopierChanging the Front-Panel Language Press Select/Resume HP Papers All About Paper 2All About Paper Paper Choices When Copying Tips on Loading Paper in the in Tray All PapersHP Papers Other Paper Tray Considerations Automatic Document Feeder ADF Requirements4All About Paper Copying How to Make Copies Color Intensity buttons 2Copying Clear/Stop Controlling How Copies LookSelect/Resume Copy Quality Best/Normal/Fast Special Features Reduce/Enlarge4Copying Paper Type Color Intensity Lighter/DarkerMenu 6Copying Press Menu until Photo Mode -+ appears Photo ModeCopy Paper Size TE Text Enhancement Creating Your Own Default Settings Changing Default SettingsRestoring the Factory Default Settings ELC Enhance Light Colors Troubleshooting Maintaining Your HP Color Copier Cleaning the Exterior CaseCleaning the Glass How to Clear a Paper Jam in the Main Unit How to Clear a Paper Jam in the ADF2Troubleshooting and Maintaining Your HP Color Copier Paper Jam with Front-Panel Message How to Clean Cartridges How to Use the Self-Test Front-Panel Messages 4Troubleshooting and Maintaining Your HP Color Copier Issue What You Should Do Additional Troubleshooting Tips 6Troubleshooting and Maintaining Your HP Color Copier Hewlett-Packard Limited Warranty HP Year 2000 Y2K WarrantyExtent of Limited Warranty 2Hewlett-Packard Limited Warranty Warranty Upgrades Warranty ServiceReturning Your HP Color Copier for Service Express Service 4Hewlett-Packard Limited Warranty Online Services Support ServicesGet Help from HP Internet Prepare Your HP Color Copier for Shipment 2Support Services Calling in the U.S. During Warranty 4Support Services Calling in the U.S. Post-Warranty Copy Specifications Copy Speed and ResolutionTechnical Information Copy Margins Paper SpecificationsPaper-Tray Capacities Paper Sizes Environmental Specifications Power SpecificationsPhysical Specifications Ordering Accessories and Supplies 4Technical Information Regulatory NoticesFCC Statement U.S.A DOC Statement Canada Declaration of Conformity Conforms to the following Product Specifications Safety 6Technical Information Owner’s Information Index 2Index Copy quality 4-3 factory default 4-8 paper-type 4Index