Calling in the U.S. Post-Warranty

If your product is not under warranty, you can call (800) 999-1148. A per- call, out-of-warranty support fee will be charged to your credit card. You can also call (900) 555-1500 ($2.50 per minute) from 6:00 A.M. to 10:00 P.M. MST and Saturdays from 9:00 A.M. to 4:00 P.M. MST. Charges begin only when you are connected with a support technician. (Prices and hours are subject to change without notice.)

Support service is free during the warranty period; however, your standard long-distance phone charges will apply. In some cases, a flat fee per single incident will also apply:

Country

HP FIRST Number

HP Support Number

U.S. during warranty

(800) 333-1917

(208) 323-2551

 

 

 

U.S. post-warranty

(800) 333-1917

(800) 999-1148

(per-call charge)

 

 

 

 

 

U.S. post-warranty

(800) 333-1917

(900) 555-1500

(per-minute charge)

 

 

 

 

 

Canada

(800) 333-1917

(905) 206-4663

 

 

 

7-4Support Services

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HP Color Copier manual Calling in the U.S. Post-Warranty, 4Support Services