Step 8: Try sending a print job from a computer

94

Factors that affect product performance

95

Restore factory settings

96

Interpret control panel light patterns

97

Status alert messages

100

Paper feeds incorrectly or becomes jammed

105

The product does not pick up paper

105

The product picks up multiple sheets of paper

105

Prevent paper jams

105

Clear jams

106

Improve print quality

111

Use the correct paper type setting in the printer driver

111

Adjust color settings in the printer driver

112

Use paper that meets HP specifications

113

Print a cleaning page

114

Calibrate the product to align colors

114

Check the print cartridges

114

The product does not print or it prints slowly

119

The product does not print

119

The product prints slowly

119

Solve connectivity problems

120

Solve direct-connect problems

120

Solve network problems

120

Solve wireless network problems

122

Wireless connectivity checklist

122

The product does not print after the wireless configuration completes

122

The product does not print, and the computer has a third-party firewall installed

123

The wireless connection does not work after moving the wireless router or product

123

Cannot connect more computers to the wireless product

123

The wireless product loses communication when connected to a VPN

123

The network does not appear in the wireless networks list

123

The wireless network is not functioning

123

Solve product software problems

125

Solve common Mac problems

126

The printer driver is not listed in the Print & Fax list

126

The product name does not appear in the product list in the Print & Fax list

126

The printer driver does not automatically set up the selected product in the Print &

 

Fax list

126

A print job was not sent to the product that you wanted

126

When connected with a USB cable, the product does not appear in the Print & Fax list

 

after the driver is selected

127

You are using a generic printer driver when using a USB connection

127

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HP CP1020 manual 100

CP1020 specifications

The HP CP1020 series is a compact and efficient color laser printer designed to cater to the needs of small to medium-sized businesses and home office users. Known for its reliability and cost-effective printing capabilities, the CP1020 series facilitates the creation of high-quality documents while maintaining a compact footprint that easily fits in limited workspaces.

One of the standout features of the HP CP1020 is its impressive print speed. With the ability to produce up to 14 pages per minute in black and white and 12 pages per minute in color, it significantly enhances productivity. This speed allows users to manage their printing tasks efficiently, making it ideal for busy environments.

The CP1020 employs a color LaserJet technology that guarantees sharp and vibrant color prints while delivering crisp text. This performance is achieved through advanced laser printing methods that ensure consistent quality. The printer's resolution, which reaches up to 600 x 600 dpi, further enhances image and text clarity, making it suitable for marketing materials, reports, and presentations.

In terms of connectivity, HP CP1020 supports USB 2.0, allowing for easy connection to PCs and laptops. Some models may also offer optional wireless capabilities, facilitating remote printing from various devices. This flexibility in connectivity ensures seamless operation whether in a traditional office setting or a more mobile work environment.

The CP1020 series also prides itself on user-friendly features. The printer is equipped with a straightforward control panel that provides easy access to functions and settings. Additionally, replacing toner cartridges is made simple, with an intuitive design that minimizes downtime between print jobs.

Energy efficiency is another highlight of the HP CP1020 series. It incorporates HP’s Energy Star qualification, ensuring that the printer meets strict energy efficiency guidelines. This level of efficiency not only helps in reducing energy costs but also contributes to environmentally responsible printing practices.

In terms of media handling, the HP CP1020 supports a variety of paper types and sizes, ranging from standard letter and legal to specialty photo papers. With a 150-sheet input tray, it allows for bulk printing without frequent reloads, enhancing productivity.

Overall, the HP CP1020 series combines speed, quality, and versatility in a compact design, making it an attractive choice for those seeking a reliable color laser printer for their printing needs. Its technological advancements, user-centric features, and energy-efficient design ensure that it meets the evolving demands of modern users.