HP CP1020 DC Controller Error, Engine Communication Error, Front Access Door Open, Fuser Error

Models: CP1020

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Alert message

Description

Recommended action

 

 

 

Cyan Cartridge Very Low

The print cartridge is at the estimated end of

To ensure optimal print quality, HP

 

its useful life.

recommends replacing the print cartridge at

 

Print quality may decrease. Choose a

this point. You do not need to replace the

 

print cartridge at this time unless print

 

reminder option or replace print cartridge

quality is no longer acceptable. Actual print

 

when quality becomes unacceptable.

cartridge life may vary.

 

 

Once an HP print cartridge has reached

 

 

“very low”, HP's Premium Protection

 

 

Warranty on that print cartridge has ended.

 

 

All print defects or cartridge failures incurred

 

 

when an HP supply is used in continue at

 

 

very low mode will not be considered to be

 

 

defects in materials or workmanship in the

 

 

supply under the HP Print Cartridge

 

 

Warranty Statement.

 

 

 

DC Controller Error

The product has experienced an internal

Turn off the product and disconnect the

 

error.

power cable from the product. Wait

 

 

30 seconds and then reconnect the power

 

 

cord and turn on the product. Wait for the

 

 

product to initialize.

 

 

If you are using a surge protector, remove it.

 

 

Plug the product directly into the wall

 

 

socket. Use the power switch to turn on the

 

 

product.

 

 

If the message persists, contact HP support.

 

 

 

Engine Communication Error

The product experienced an internal

Turn off the product and disconnect the

 

communication error.

power cable from the product. Wait

 

 

30 seconds and then reconnect the power

 

 

cord and turn on the product. Wait for the

 

 

product to initialize.

 

 

If you are using a surge protector, remove it.

 

 

Plug the product directly into the wall

 

 

socket. Use the power switch to turn on the

 

 

product.

 

 

If the message persists, contact HP support.

 

 

 

Front Access Door Open

The door is open.

Close the door.

 

 

 

Fuser Error

The product has experienced an error with

Turn off the product and disconnect the

 

the fuser.

power cable from the product. Wait

 

 

30 seconds and then reconnect the power

 

 

cord and turn on the product. Wait for the

 

 

product to initialize.

 

 

If the error continues, turn off the product,

 

 

disconnect the power cable, wait at least

 

 

25 minutes, and then reconnect the power

 

 

cable and turn on the product.

 

 

If you are using a surge protector, remove it.

 

 

Plug the product directly into the wall

 

 

socket. Use the power switch to turn on the

 

 

product.

 

 

If the message persists, contact HP support.

 

 

 

ENWW

Status alert messages 101

Page 113
Image 113
HP CP1020 manual DC Controller Error, Engine Communication Error, Front Access Door Open, Fuser Error

CP1020 specifications

The HP CP1020 series is a compact and efficient color laser printer designed to cater to the needs of small to medium-sized businesses and home office users. Known for its reliability and cost-effective printing capabilities, the CP1020 series facilitates the creation of high-quality documents while maintaining a compact footprint that easily fits in limited workspaces.

One of the standout features of the HP CP1020 is its impressive print speed. With the ability to produce up to 14 pages per minute in black and white and 12 pages per minute in color, it significantly enhances productivity. This speed allows users to manage their printing tasks efficiently, making it ideal for busy environments.

The CP1020 employs a color LaserJet technology that guarantees sharp and vibrant color prints while delivering crisp text. This performance is achieved through advanced laser printing methods that ensure consistent quality. The printer's resolution, which reaches up to 600 x 600 dpi, further enhances image and text clarity, making it suitable for marketing materials, reports, and presentations.

In terms of connectivity, HP CP1020 supports USB 2.0, allowing for easy connection to PCs and laptops. Some models may also offer optional wireless capabilities, facilitating remote printing from various devices. This flexibility in connectivity ensures seamless operation whether in a traditional office setting or a more mobile work environment.

The CP1020 series also prides itself on user-friendly features. The printer is equipped with a straightforward control panel that provides easy access to functions and settings. Additionally, replacing toner cartridges is made simple, with an intuitive design that minimizes downtime between print jobs.

Energy efficiency is another highlight of the HP CP1020 series. It incorporates HP’s Energy Star qualification, ensuring that the printer meets strict energy efficiency guidelines. This level of efficiency not only helps in reducing energy costs but also contributes to environmentally responsible printing practices.

In terms of media handling, the HP CP1020 supports a variety of paper types and sizes, ranging from standard letter and legal to specialty photo papers. With a 150-sheet input tray, it allows for bulk printing without frequent reloads, enhancing productivity.

Overall, the HP CP1020 series combines speed, quality, and versatility in a compact design, making it an attractive choice for those seeking a reliable color laser printer for their printing needs. Its technological advancements, user-centric features, and energy-efficient design ensure that it meets the evolving demands of modern users.