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HP CP1020 manual Enww

Models: CP1020

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3.Test network communication by pinging the network.

a.Open a command-line prompt on your computer. For Windows, click Start, click Run, and then type cmd.

b.Type ping followed by the service set identifier (SSID) for your network.

c.If the window displays round-trip times, the network is working.

4.Make sure that the router or product connects to the same network that your computer connects to.

a.Print a configuration page.

b.Compare the service set identifier (SSID) on the configuration report to the SSID in the printer configuration for your computer.

c.If the numbers are not the same, the devices are not connecting to the same network. Reconfigure the wireless setup for your product.

124 Chapter 9 Solve problems

ENWW

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HP CP1020 manual Enww

Contents

Laserjet PRO CP1020 Page HP LaserJet Pro CP1020 Color Printer Series Copyright and License Trademark CreditsConventions used in this guide Iv Conventions used in this guide Table of contents Connect the product Vii 100 129 131141 143157 Product basics Environmental features Product comparisonHP LaserJet Pro CP1025 CE913A CE914AAccessibility features Product views Product front viewProduct back view Serial number and model number locationControl panel layout Software for Windows Supported operating systems for Windows Supported printer drivers for WindowsChange print job settings for Windows PrintPreferences Click Printing PreferencesChange the default settings for all print jobs Change printer-driver settings for WindowsChange the product configuration settings Windows XP Remove software for WindowsWindows Vista and Windows Supported utilities for Windows network models only Use the product with Mac Install software for Mac operating systems Software for MacSupported operating systems for Mac Supported printer drivers for MacConfigure the IP address Install software for Mac computers on a wired networkInstall the software Install software for Mac computers on a wireless network Connect the product to a wireless network using WPSConnect the product to a wireless network using a USB cable Remove software from Mac operating systemsChange printer-driver settings for Mac Change the default settings for allPrint jobs Settings Mac OS X 10.5Software for Mac computers Supported utilities for Mac network models onlyCancel a print job with Mac Create and use printing presets with MacPrint with Mac Change the paper size and type with MacCreate a printing preset Use printing presetsPrint a cover page with Mac Print multiple pages on one sheet of paper with MacPrint on both sides of the page duplex with Mac Set the color options with MacEnww Connect the product Supported network operating systems network models only Printer sharing disclaimerCD installation Connect with USBInstall the product on a wired network Configure the IP addressConnect to a network network models only Supported network protocolsInstall the software Install the product on a wireless networkConnect the product to a wireless network using WPS Connect the product to a wireless network using a USB cable Disconnect from the wireless networkAdvanced wireless setup Reduce interference on a wireless networkWireless communication modes Wireless security View or change network settings Configure network settingsInstall the product on an ad-hoc wireless network Xxxxxxxxxxxxxxxxxxxx Paper and print media Special paper guidelines Understand paper useMedia type Do not Media type Change the printer driver to match the paper type and size Size Dimensions Supported paper sizesEnww Supported paper types Enww Load paper trays Load the input trayTray or bin Paper type Specifications Capacity Paper type How to load paperTray capacity Paper orientation for loading traysPrint tasks Cancel a print job with Windows Open the printer driver with Windows Basic print tasks with WindowsGet help for any printing option with Windows Change the number of print copies with Windows Save custom print settings for reuse with WindowsUse a printing shortcut with Windows Create printing shortcuts Select an existing shortcut as a base Print tasks Improve print quality with Windows Select the page size with WindowsPrint on both sides duplex with Windows Select a custom page size with WindowsSelect the paper type with Windows Print on both sides manuallyEnww Print multiple pages per sheet with Windows Enww Select page orientation with Windows Enww Set color options with Windows Additional print tasks with Windows Print colored text as black grayscale with WindowsPrint on preprinted letterhead or forms with Windows Enww Enww Enww Print the first or last page on different paper with Windows Scale a document to fit page size with Windows Enww Add a watermark to a document with Windows Create a booklet with WindowsClick the Print on Both Sides Manually check box Color Change the color theme for a print job Adjust colorChange the color options Setting description Setting options Edge Control Manual color optionsSetting description Setting options Halftone Neutral GraysMatch colors Enww Manage and maintain the product Print the configuration Print information pagesPrint the supplies status DescriptionUse the HP Embedded Web Server network models only HP Embedded Web Server featuresOpen the HP Embedded Web Server System tab Tab or section Description Status tabNetworking tab Assign a system password Product security featuresLock the product Set Auto-On/Auto-Off mode Economy settingsChange the Auto-On\Auto-Off setting Enable or disable the At Very Low settings Manage supplies and accessoriesSupplies messages Manage print cartridges and imaging drums Imaging drum layout Replacement instructions Replace the print cartridgesEnww Enww Enww Replace the imaging drum Enww Enww Close the front cover Close the print cartridge door Clean the product Product updatesClean the paper path Clean the exteriorSolve problems Self help Solve problems checklist Make sure that the product is set up correctlyCheck to see if any control-panel lights are lit Check the paperCheck the software Test print functionalityCheck the supplies Try sending a print job from a computerFactors that affect product performance Restore factory settings Interpret control panel light patterns Light status State of the product ActionDisconnect the power cable from 3Wireless light patterns Light status State of the productStatus alert messages DC Controller Error Engine Communication ErrorFront Access Door Open Fuser ErrorInstall Color Cartridge Jam in locationLoad Paper Type Magenta Cartridge LowRear Access Door Open Scanner ErrorNot Connected Too ComplexTray 1 Jam Unexpected Paper SizeUsed Color cartridge Wrong Cartridge in Color SlotPaper feeds incorrectly or becomes jammed Product does not pick up paperProduct picks up multiple sheets of paper Prevent paper jamsClear jams Jam locations Clear jams from the output binClear jams from the rear door Clear jams from the input tray Enww Use the correct paper type setting in the printer driver Change the paper type setting for WindowsChange the paper type setting for Mac Improve print qualityChange the color theme for a print job Adjust color settings in the printer driverChange the color options Use paper that meets HP specifications Check the print cartridges Type of print cartridge Steps to resolve the problem Print the Supplies Status Inspect the print cartridge and imaging drum for damage Interpret the Print QualitySection Repeating defects Product does not print Product does not print or it prints slowlyProduct prints slowly Solve connectivity problems Solve direct-connect problemsSolve network problems Computer is using the incorrect IP address for the productComputer or workstation might be set up incorrectly Computer is unable to communicate with the productSolve wireless network problems Wireless connectivity checklistNetwork does not appear in the wireless networks list Cannot connect more computers to the wireless productWireless network is not functioning Enww Solve product software problems Problem SolutionPrinter driver is not listed in the Print & Fax list Solve common Mac problemsPrint job was not sent to the product that you wanted Software troubleshooting Hardware troubleshootingEnww Supplies and accessories Order parts, accessories, and supplies Part numbersPrint cartridges Imaging drumsService and support Hewlett-Packard limited warranty statement HP Product Duration of Limited WarrantyHewlett-Packard limited warranty statement Enww Page Data stored on the print cartridge and imaging drum End User License Agreement TransferEnww OpenSSL Customer supportRepack the product Specifications Specification HP LaserJet Pro CP1020 Color Printer Series Physical specificationsOperating Storage Regulatory information FCC regulations Environmental product stewardship program United States and Puerto Rico Return and recycling instructionsNon-U.S. returns Paper Material restrictionsDeclaration of conformity base models European Contact Regulatory information Boise, Idaho USA Safety statements Laser safetyVcci statement Japan Power cord instructions Power cord statement Japan EMC statement KoreaLaser statement for Finland GS statement GermanyEnww Additional statements for wireless products Korean statement Taiwan statement Accessories Symbols/Numerics 2-sided printingIndex Enww Quality WPS Page CE913-90901* *CE913-90901