Alert message

Description

Recommended action

 

 

 

Non-HP <Color> Cartridge

A non-HP supply has been installed. This

If you believe you purchased an HP supply,

 

message appears until an HP supply is

go to www.hp.com/go/anticounterfeit. Any

 

installed or you press the Resume

product repair required as a result of using

 

button.

used supplies is not covered under

 

 

warranty. Supply status and features

 

 

depending on supply status will not be

 

 

available

 

 

Service or repairs that are required as a

 

 

result of using non-HP supplies are not

 

 

covered under HP warranty.

 

 

To continue printing, press the Resume

 

 

button.

 

 

 

Not Connected

The product software cannot communicate

1. Make sure the product is turned on.

 

with the product.

2. Make sure the USB cable is connected

 

 

 

 

securely to the product and the

 

 

computer.

Page Too Complex

The product cannot process the page.

Press the Resume button to continue printing the job, but output might be affected.

Printer Mispick

The print engine has failed to pick up a

 

piece of media.

Reload the media in the input tray and press the Resume button to continue the job.

If the message persists, contact HP support.

Printing

The product is printing a document.

Wait for printing to finish.

 

 

 

Rear Access Door Open

The door is open.

Close the door.

Replace <Color> cartridge

The product has been customer configured

 

to stop when the supply level is very low.

The product indicates when a supply level is very low. Actual cartridge life remaining may vary. Consider having a replacement available to install when print quality is no longer acceptable. The supply does not need to be replaced now unless the print quality is no longer acceptable. Once an HP supply has reached “Very Low”, HP’s warranty on that supply has ended.

Scanner Error

An internal error has occurred.

Turn off the product and disconnect the power cable from the product. Wait

30 seconds and then reconnect the power cord and turn on the product. Wait for the product to initialize.

If you are using a surge protector, remove it. Plug the product directly into the wall socket. Use the power switch to turn on the product.

If the message persists, contact HP support.

ENWW

Status alert messages 103

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HP CP1020 manual Not Connected, Too Complex, Printer Mispick, Printing, Rear Access Door Open, Replace Color cartridge

CP1020 specifications

The HP CP1020 series is a compact and efficient color laser printer designed to cater to the needs of small to medium-sized businesses and home office users. Known for its reliability and cost-effective printing capabilities, the CP1020 series facilitates the creation of high-quality documents while maintaining a compact footprint that easily fits in limited workspaces.

One of the standout features of the HP CP1020 is its impressive print speed. With the ability to produce up to 14 pages per minute in black and white and 12 pages per minute in color, it significantly enhances productivity. This speed allows users to manage their printing tasks efficiently, making it ideal for busy environments.

The CP1020 employs a color LaserJet technology that guarantees sharp and vibrant color prints while delivering crisp text. This performance is achieved through advanced laser printing methods that ensure consistent quality. The printer's resolution, which reaches up to 600 x 600 dpi, further enhances image and text clarity, making it suitable for marketing materials, reports, and presentations.

In terms of connectivity, HP CP1020 supports USB 2.0, allowing for easy connection to PCs and laptops. Some models may also offer optional wireless capabilities, facilitating remote printing from various devices. This flexibility in connectivity ensures seamless operation whether in a traditional office setting or a more mobile work environment.

The CP1020 series also prides itself on user-friendly features. The printer is equipped with a straightforward control panel that provides easy access to functions and settings. Additionally, replacing toner cartridges is made simple, with an intuitive design that minimizes downtime between print jobs.

Energy efficiency is another highlight of the HP CP1020 series. It incorporates HP’s Energy Star qualification, ensuring that the printer meets strict energy efficiency guidelines. This level of efficiency not only helps in reducing energy costs but also contributes to environmentally responsible printing practices.

In terms of media handling, the HP CP1020 supports a variety of paper types and sizes, ranging from standard letter and legal to specialty photo papers. With a 150-sheet input tray, it allows for bulk printing without frequent reloads, enhancing productivity.

Overall, the HP CP1020 series combines speed, quality, and versatility in a compact design, making it an attractive choice for those seeking a reliable color laser printer for their printing needs. Its technological advancements, user-centric features, and energy-efficient design ensure that it meets the evolving demands of modern users.