Alert message

Description

Recommended action

 

 

 

Imaging Drum Very Low

The imaging drum is at the end of its useful

To ensure optimal print quality, HP

 

life.

recommends replacing the imaging drum at

 

 

this point. You do not need to replace the

 

 

imaging drum at this time unless print

 

 

quality is no longer acceptable. Actual

 

 

imaging drum life may vary.

 

 

The imaging drum installed in this product is

 

 

covered by the product warranty.

 

 

Replacement imaging drums have a one-

 

 

year limited warranty from the date of

 

 

installation. HP's Premium Protection

 

 

Warranty applies only to the print cartridge

 

 

for this product. The imaging drum

 

 

installation date displays on both the

 

 

configuration page and on the supplies

 

 

status page when the imaging drum

 

 

reaches approximately 30% of its estimated

 

 

remaining life.

 

 

 

Install <Color> Cartridge

The cartridge is either not installed or not

Install the print cartridge.

 

correctly installed in the product.

 

 

 

 

Jam in <location>

The product has detected a jam.

Clear the jam from the area indicated in the

(<location> indicates the area where the

 

message. The job should continue to print.

 

If it does not, try reprinting the job.

jam has occurred)

 

If the message persists, contact HP support.

 

 

 

 

 

Load Paper <Type>

The tray is empty.

Load print media into the tray.

 

 

 

Magenta Cartridge Low

The print cartridge is nearing the estimated

The product indicates when a print cartridge

 

end of its useful life.

level is low. Actual cartridge life remaining

 

 

may vary. Consider having a replacement

 

 

available to install when print quality is no

 

 

longer acceptable. The print cartridge does

 

 

not need to be replaced now.

 

 

This alert displays only if the product is

 

 

customer configured to stop when the print

 

 

cartridge reaches the “very low” threshold.

 

 

 

Magenta Cartridge Very Low

The print cartridge is at the estimated end of

To ensure optimal print quality, HP

 

its useful life.

recommends replacing the print cartridge at

 

Print quality may decrease. Choose a

this point. You do not need to replace the

 

print cartridge at this time unless print

 

reminder option or replace print cartridge

quality is no longer acceptable. Actual print

 

when quality becomes unacceptable.

cartridge life may vary.

 

 

Once an HP print cartridge has reached

 

 

“very low”, HP's Premium Protection

 

 

Warranty on that print cartridge has ended.

 

 

All print defects or cartridge failures incurred

 

 

when an HP supply is used in continue at

 

 

very low mode will not be considered to be

 

 

defects in materials or workmanship in the

 

 

supply under the HP Print Cartridge

 

 

Warranty Statement.

 

 

 

Manual feed

The product is set for manual feed mode.

Load the correct media into the tray, and

 

 

then press the Resume button to print

 

 

the job.

 

 

 

102 Chapter 9 Solve problems

ENWW

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HP CP1020 Install Color Cartridge, Jam in location, Load Paper Type, Magenta Cartridge Low, Magenta Cartridge Very Low

CP1020 specifications

The HP CP1020 series is a compact and efficient color laser printer designed to cater to the needs of small to medium-sized businesses and home office users. Known for its reliability and cost-effective printing capabilities, the CP1020 series facilitates the creation of high-quality documents while maintaining a compact footprint that easily fits in limited workspaces.

One of the standout features of the HP CP1020 is its impressive print speed. With the ability to produce up to 14 pages per minute in black and white and 12 pages per minute in color, it significantly enhances productivity. This speed allows users to manage their printing tasks efficiently, making it ideal for busy environments.

The CP1020 employs a color LaserJet technology that guarantees sharp and vibrant color prints while delivering crisp text. This performance is achieved through advanced laser printing methods that ensure consistent quality. The printer's resolution, which reaches up to 600 x 600 dpi, further enhances image and text clarity, making it suitable for marketing materials, reports, and presentations.

In terms of connectivity, HP CP1020 supports USB 2.0, allowing for easy connection to PCs and laptops. Some models may also offer optional wireless capabilities, facilitating remote printing from various devices. This flexibility in connectivity ensures seamless operation whether in a traditional office setting or a more mobile work environment.

The CP1020 series also prides itself on user-friendly features. The printer is equipped with a straightforward control panel that provides easy access to functions and settings. Additionally, replacing toner cartridges is made simple, with an intuitive design that minimizes downtime between print jobs.

Energy efficiency is another highlight of the HP CP1020 series. It incorporates HP’s Energy Star qualification, ensuring that the printer meets strict energy efficiency guidelines. This level of efficiency not only helps in reducing energy costs but also contributes to environmentally responsible printing practices.

In terms of media handling, the HP CP1020 supports a variety of paper types and sizes, ranging from standard letter and legal to specialty photo papers. With a 150-sheet input tray, it allows for bulk printing without frequent reloads, enhancing productivity.

Overall, the HP CP1020 series combines speed, quality, and versatility in a compact design, making it an attractive choice for those seeking a reliable color laser printer for their printing needs. Its technological advancements, user-centric features, and energy-efficient design ensure that it meets the evolving demands of modern users.