HP CP1020 manual Data stored on the print cartridge and imaging drum

Data stored on the print cartridge and imaging drum

The HP print cartridges and imaging drum used with this product contain a memory chip that assists in the operation of the product.

In addition, this memory chip collects a limited set of information about the usage of the product, which might include the following: the date when the print cartridge and imaging drum was first installed, the date when the print cartridge and imaging drum was last used, the number of pages printed using the print cartridge and imaging drum, the page coverage, the printing modes used, any printing errors that might have occurred, and the product model. This information helps HP design future products to meet our customers' printing needs.

The data collected from the print cartridge and imaging drum memory chip does not contain information that can be used to identify a customer or user of the print cartridge and imaging drum or their product.

HP collects a sampling of the memory chips from print cartridges and imaging drums returned to HP's free return and recycling program (HP Planet Partners: www.hp.com/recycle). The memory chips from this sampling are read and studied in order to improve future HP products. HP partners who assist in recycling this print cartridge and imaging drum might have access to this data, as well.

Any third party possessing the print cartridge and imaging drum might have access to the anonymous information on the memory chip. If you prefer to not allow access to this information, you can render the chip inoperable. However, after you render the memory chip inoperable, the memory chip cannot be used in an HP product.

136 Appendix B Service and support ENWW