Status alert messages

Status alert messages appear on the computer screen when the product has certain problems. Use the information in the following table to solve these problems.

Alert message

Description

Recommended action

 

 

 

Black Cartridge Low

The print cartridge is nearing the estimated

The product indicates when a print cartridge

 

end of its useful life.

level is low. Actual cartridge life remaining

 

 

may vary. Consider having a replacement

 

 

available to install when print quality is no

 

 

longer acceptable. The print cartridge does

 

 

not need to be replaced now.

 

 

This alert displays only if the product is

 

 

customer configured to stop when the print

 

 

cartridge reaches the “very low” threshold.

 

 

 

Black Cartridge Very Low

The print cartridge is at the estimated end of

To ensure optimal print quality, HP

 

its useful life.

recommends replacing the print cartridge at

 

Print quality may decrease. Choose a

this point. You do not need to replace the

 

print cartridge at this time unless print

 

reminder option or replace print cartridge

quality is no longer acceptable. Actual print

 

when quality becomes unacceptable.

cartridge life may vary.

 

 

Once an HP print cartridge has reached

 

 

“very low”, HP's Premium Protection

 

 

Warranty on that print cartridge has ended.

 

 

All print defects or cartridge failures incurred

 

 

when an HP supply is used in continue at

 

 

very low mode will not be considered to be

 

 

defects in materials or workmanship in the

 

 

supply under the HP Print Cartridge

 

 

Warranty Statement.

 

 

 

Calibrating

The product is performing the internal

Wait for the process to complete.

 

calibration process to ensure the best

 

 

possible print quality.

 

 

 

 

Cartridge Memory Error on <Color>

The e-label for one of the print cartridges

Reinstall the print cartridge.

 

cannot be read or is missing.

Turn off the product and disconnect the

 

 

 

 

power cable from the product. Wait

 

 

30 seconds and then reconnect the

 

 

power cord and turn on the product.

 

 

If the problem is not solved, replace

 

 

the cartridge.

 

 

 

Cool Down Mode

After prolonged, continuous operation, or

Printing will continue when the product has

 

after printing on narrow paper, the product

cooled.

 

must pause to cool.

 

 

 

 

Cyan Cartridge Low

The print cartridge is nearing the estimated

The product indicates when a print cartridge

 

end of its useful life.

level is low. Actual cartridge life remaining

 

 

may vary. Consider having a replacement

 

 

available to install when print quality is no

 

 

longer acceptable. The print cartridge does

 

 

not need to be replaced now.

 

 

This alert displays only if the product is

 

 

customer configured to stop when the print

 

 

cartridge reaches the “very low” threshold.

 

 

 

100 Chapter 9 Solve problems

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HP CP1020 manual Status alert messages

CP1020 specifications

The HP CP1020 series is a compact and efficient color laser printer designed to cater to the needs of small to medium-sized businesses and home office users. Known for its reliability and cost-effective printing capabilities, the CP1020 series facilitates the creation of high-quality documents while maintaining a compact footprint that easily fits in limited workspaces.

One of the standout features of the HP CP1020 is its impressive print speed. With the ability to produce up to 14 pages per minute in black and white and 12 pages per minute in color, it significantly enhances productivity. This speed allows users to manage their printing tasks efficiently, making it ideal for busy environments.

The CP1020 employs a color LaserJet technology that guarantees sharp and vibrant color prints while delivering crisp text. This performance is achieved through advanced laser printing methods that ensure consistent quality. The printer's resolution, which reaches up to 600 x 600 dpi, further enhances image and text clarity, making it suitable for marketing materials, reports, and presentations.

In terms of connectivity, HP CP1020 supports USB 2.0, allowing for easy connection to PCs and laptops. Some models may also offer optional wireless capabilities, facilitating remote printing from various devices. This flexibility in connectivity ensures seamless operation whether in a traditional office setting or a more mobile work environment.

The CP1020 series also prides itself on user-friendly features. The printer is equipped with a straightforward control panel that provides easy access to functions and settings. Additionally, replacing toner cartridges is made simple, with an intuitive design that minimizes downtime between print jobs.

Energy efficiency is another highlight of the HP CP1020 series. It incorporates HP’s Energy Star qualification, ensuring that the printer meets strict energy efficiency guidelines. This level of efficiency not only helps in reducing energy costs but also contributes to environmentally responsible printing practices.

In terms of media handling, the HP CP1020 supports a variety of paper types and sizes, ranging from standard letter and legal to specialty photo papers. With a 150-sheet input tray, it allows for bulk printing without frequent reloads, enhancing productivity.

Overall, the HP CP1020 series combines speed, quality, and versatility in a compact design, making it an attractive choice for those seeking a reliable color laser printer for their printing needs. Its technological advancements, user-centric features, and energy-efficient design ensure that it meets the evolving demands of modern users.