The product does not print or it prints slowly

The product does not print

If the product does not print at all, try the following solutions.

1.Make sure the product is turned on and that the control panel indicates it is ready.

If the control panel does not indicate the product is ready, turn off the product and disconnect the power cable from the product. Wait 30 seconds and then reconnect the power cord and turn on the product. Wait for the product to initialize.

If the control panel indicates the product is ready, press and hold the Resume button for two to three seconds to print a configuration page. If successful, try sending the job again.

2.If the control panel indicates the product has an error, resolve the error and then try sending the job again.

3.Make sure the cables are all connected correctly. If the product is connected to a network, check the following items:

Check the light next to the network connection on the product. If the network is active, the light is green.

Make sure that you are using a network cable and not a phone cord to connect to the network.

Make sure the network router, hub, or switch is turned on and that it is working correctly.

4.Install the HP software from the CD that came with the product. Using generic printer drivers can cause delays clearing jobs from the print queue.

5.If you are using a personal firewall system on the computer, it might be blocking communication with the product. Try temporarily disabling the firewall to see if it is the source of the problem.

6.If your computer or the product is connected to a wireless network, low signal quality or interference might be delaying print jobs.

The product prints slowly

If the product prints, but it seems slow, try the following solutions.

1.Make sure the computer meets the minimum specifications for this product. For a list of specifications, go to this Web site: www.hp.com/support/ljcp1020series.

2.When you configure the product to print on some paper types, such as heavy paper, the product prints more slowly so it can correctly fuse the toner to the paper. If the paper type setting is not correct for the type of paper you are using, change the setting to the correct paper type.

3.If your computer or the product is connected to a wireless network, low signal quality or interference might be delaying print jobs.

4.The product might be in cool down mode.

ENWW

The product does not print or it prints slowly 119

Page 131
Image 131
HP CP1020 manual Product does not print or it prints slowly, Product prints slowly

CP1020 specifications

The HP CP1020 series is a compact and efficient color laser printer designed to cater to the needs of small to medium-sized businesses and home office users. Known for its reliability and cost-effective printing capabilities, the CP1020 series facilitates the creation of high-quality documents while maintaining a compact footprint that easily fits in limited workspaces.

One of the standout features of the HP CP1020 is its impressive print speed. With the ability to produce up to 14 pages per minute in black and white and 12 pages per minute in color, it significantly enhances productivity. This speed allows users to manage their printing tasks efficiently, making it ideal for busy environments.

The CP1020 employs a color LaserJet technology that guarantees sharp and vibrant color prints while delivering crisp text. This performance is achieved through advanced laser printing methods that ensure consistent quality. The printer's resolution, which reaches up to 600 x 600 dpi, further enhances image and text clarity, making it suitable for marketing materials, reports, and presentations.

In terms of connectivity, HP CP1020 supports USB 2.0, allowing for easy connection to PCs and laptops. Some models may also offer optional wireless capabilities, facilitating remote printing from various devices. This flexibility in connectivity ensures seamless operation whether in a traditional office setting or a more mobile work environment.

The CP1020 series also prides itself on user-friendly features. The printer is equipped with a straightforward control panel that provides easy access to functions and settings. Additionally, replacing toner cartridges is made simple, with an intuitive design that minimizes downtime between print jobs.

Energy efficiency is another highlight of the HP CP1020 series. It incorporates HP’s Energy Star qualification, ensuring that the printer meets strict energy efficiency guidelines. This level of efficiency not only helps in reducing energy costs but also contributes to environmentally responsible printing practices.

In terms of media handling, the HP CP1020 supports a variety of paper types and sizes, ranging from standard letter and legal to specialty photo papers. With a 150-sheet input tray, it allows for bulk printing without frequent reloads, enhancing productivity.

Overall, the HP CP1020 series combines speed, quality, and versatility in a compact design, making it an attractive choice for those seeking a reliable color laser printer for their printing needs. Its technological advancements, user-centric features, and energy-efficient design ensure that it meets the evolving demands of modern users.