For more information, see:

Select a paper type

Change the print speed or quality

Maximum dpi

Cause: The paper type or print quality settings were incorrect.

If this did not solve the issue, try the next solution.

Solution 2: Use a higher quality image

Solution: Use a higher resolution image.

If you are printing a photo or graphic,and the resolution is too low, it will be blurry or fuzzy when printed.

If a digital photo or rasterized graphic has been resized, it can be blurry or fuzzy when printed.

Cause: The resolution of the image was low.

If this did not solve the issue, try the next solution.

Solution 3: Print the image in a smaller size

Solution: Reduce the size of the image and then print it.

If you are printing a photo or graphic, and the print size is set too high, it will be blurry or fuzzy when printed.

If a digital photo or rasterized graphic has been resized, it can be blurry or fuzzy when printed.

Cause: The image was printed in a larger size.

Printouts have vertical streaks

Refer to this section if your printout has lines, streaks, or marks on it that run up-and- down or lengthwise down the page.

NOTE: For this issue, there is not a problem with your ink supplies. Therefore, replacing the print cartridges is not necessary.

Solution: HP recommends that you use HP Advanced Papers or any other paper type that is appropriate for the product.

Always make sure the paper you are printing on is flat. For best results when printing images, use HP Advanced Photo Paper.

For more information, see:

Store and handle photo paper

Cause: The wrong kind of paper was loaded in the input tray.

Print quality is poor

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Troubleshooting