Chapter 11
Text and images are misaligned
Solution: If the text and images on your printouts are misaligned, then align the print cartridges.
For more information, see Align print cartridges.
Document is printed
Solution:
1.Verify that the paper is correctly placed in the input tray. For more information, see Print documents.
2.Verify that the paper guide fits firmly against the edge of the paper.
3.Reprint the document.
Parts of the document are missing or printed in the wrong place
Solution: Open the Printer Properties dialog box and confirm the following options:
Tab | Setting |
|
|
| Portrait or Landscape: Verify the appropriate |
| orientation. |
Features | Size: Verify the appropriate paper size. |
| |
| Scale to paper size: Select this option to scale text and |
| graphics to the paper size specified in the corresponding |
|
If parts of the document are still missing, the printer settings might be overridden by the software program print settings. Select the appropriate print settings from within the software program.
Troubleshooting
Envelope is printed at an angle
Solution:
1.Slide the flap inside the envelope before loading it in the printer. For more information about loading envelopes, see Print envelopes.
2.Confirm that the paper guide fits firmly against the edge of the envelope.
3.Reprint the envelope.
Document does not reflect the new print settings
Solution: The printer settings might differ from the software program print settings. Select the appropriate print settings within the software program.
106 Troubleshooting