HP D730 5

Contents
10 Shop for ink supplies ............................................................................................................	58
11 Troubleshooting
Error messages........................................................................................................................	59
Print cartridge error messages...........................................................................................	59
Incorrect print cartridge or print cartridge missing........................................................	59
Print cartridge problem message..................................................................................	60
Print cartridge carriage is stuck....................................................................................	60
Paper Mismatch or Paper Size...........................................................................................	62
Out of paper........................................................................................................................	63
There was an error writing to USB port..............................................................................	63
Two-way communication cannot be established or Printer not responding.......................	63
Installation problems.................................................................................................................	63
Printer lights are on or flashing.................................................................................................	66
Power light is flashing ........................................................................................................	67
Resume light is flashing......................................................................................................	67
Both Power and Resume lights are flashing.......................................................................	68
Print Cartridge Status lights are on or flashing...................................................................	68
Printer does not print................................................................................................................	69
Verify the following.............................................................................................................	69
Unable to print....................................................................................................................	69
If the printer still does not print...........................................................................................	75
Document prints slowly.............................................................................................................	75
Print cartridge problems...........................................................................................................	76
Resolving print cartridge error messages...........................................................................	76
Print cartridge carriage is stalled........................................................................................	79
Paper problems........................................................................................................................	82
Out of paper........................................................................................................................	84
Printer prints on multiple sheets at once............................................................................	87
Photos do not print correctly.....................................................................................................	88
Check the paper tray..........................................................................................................	88
Check the printer properties...............................................................................................	88
Problems with borderless documents.......................................................................................	89
Borderless printing guidelines............................................................................................	89
Image is printed at an angle...............................................................................................	89
Fading occurs on the edges of a photo..............................................................................	90
Photo has an unwanted border..........................................................................................	90
Print quality is poor...................................................................................................................	91
Wrong, inaccurate, or bleeding colors................................................................................	91
Ink is not filling the text or graphics completely..................................................................	94
The printout has a horizontal band of distortion near the bottom of a borderless
print.....................................................................................................................................	96
Printouts have horizontal streaks or lines...........................................................................	97
Printouts are faded or have dull colors...............................................................................	99
Printouts seem blurry or fuzzy..........................................................................................	100
Printouts are slanted or skewed.......................................................................................	102
Ink streaks on the back of the paper................................................................................	102
Paper is not picked up from the input tray........................................................................	103
The text edges are jagged................................................................................................	105
Document is misprinted..........................................................................................................	105
If you continue to have problems............................................................................................	107

Contents