Original HP ink depleted

Solution: Follow the prompts on the computer screen to continue or replace the indicated print cartridges. For more information, see Replace print cartridges.

Ink levels might not be available for the indicated print cartridges. Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low- ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace the print cartridges until print quality becomes unacceptable.

HP recommends that you use genuine HP print cartridges. Genuine HP print cartridges are designed and tested with HP printers to help you easily produce great results, time after time.

NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Printer service or repairs required as a result of using a non-HP supply will not be covered under warranty.

If you believe you purchased genuine HP print cartridges, go to:

www.hp.com/go/anticounterfeit

Cause: The original HP ink in the indicated print cartridges has been depleted.

Low on ink

Solution: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace the print cartridges until print quality becomes unacceptable. If you have installed a refilled or remanufactured print cartridge, or a cartridge that has been used in another printer, the ink level indicator may be inaccurate or unavailable.

For more information on replacing print cartridges, see Replace print cartridges.

Cause: At least one of the print cartridges is estimated to be low on ink and may need to be replaced soon.

Printing in ink-backup mode

Solution: If you receive the ink-backup mode message and two print cartridges are installed in the printer, verify that the protective piece of plastic tape has been

Troubleshooting

Error messages

61