5.Read the selection number on the print cartridge label and make sure it is compatible with your printer. Compatible print cartridges are listed in the reference guide that came with your printer.
1Selection number
6.If the print cartridge has the wrong selection number, install a new print cartridge. For more information, see Replace print cartridges.
7.Close the printer cover.
If this did not solve the issue, try the next solution.
Solution 2: Clean the print cartridge contacts
Solution: If the print cartridge selection number is correct and the previous solution did not resolve the problem, try cleaning the print cartridge. For more information, see Manually clean print cartridges.
If the print cartridge status light continues to flash after cleaning the print cartridge, replace the print cartridge. For more information, see Replace print cartridges.
If this did not solve the issue, try the next solution.
Solution 3: Print in
Solution: If you do not have a replacement print cartridge, you can still print in ink backup mode. Remove the problem cartridge and print with the remaining cartridge.
For more information, see
Print cartridge carriage is stalled
The print cartridge cradle (carriage) may get stuck on either side or in the middle of the printer. This is called a carriage stall. When this happens, the error message Print Cartridge Cradle is Stuck may appear.
Print cartridge problems | 79 |
Troubleshooting