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Ink cartridge warranty information

Support process

HP support by phone

Ink cartridge warranty information

The HP cartridge(s) warranty is applicable when the product is used in its designated HP printing device. This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with.

During the warranty period the product is covered as long as the HP ink is not depleted and the end of warranty date has not been reached. The end of warranty date, in YYYY/MM/DD format, may be found on the product as indicated:

For a copy of the HP Limited Warranty Statement, see the Reference Guide that came with the printer.

Support process

If you have a problem, follow these steps

1.Check the documentation that came with the HP Deskjet.

2.Visit the HP online support Web site at www.hp.com/support. HP online support is available to all HP customers. It is the fastest source for up-to-date device information and expert assistance and includes the following features:

Fast access to qualified online support specialists

Software and driver updates for your HP Deskjet

Valuable HP Deskjet and troubleshooting information for common problems

Proactive device updates, support alerts, and HP newsgrams that are available when you register your device

3.For Europe only: Contact your local point of purchase. If your device has a hardware failure, you will be asked to bring it back to your local point of purchase. (Service is provided at no charge during the device limited warranty period. After the warranty period, you will be quoted a service charge.)

4.Call HP support. Support options and availability vary by device, country/region, and language.

HP support by phone

Phone support period

Placing a call

After the phone support period

108 HP support