POST Error Messages

POST Error Messages (Continued)

Screen Message

Probable Cause

Recommended Action

1796-SATA Cabling

One or more SATA

Error

devices are improperly

 

attached. For optimal

 

performance, the SATA 0

 

and SATA 1 connectors

 

must be used before

 

SATA 2 and SATA 3.

Ensure SATA connectors are used in ascending order. For one device, use SATA 0. For two devices, use SATA 0 and SATA 1. For three devices, use SATA 0, SATA1, and SATA 2.

1800-Temperature Alert

Internal temperature

Check that computer air vents are not

 

exceeds specification.

blocked and the processor cooling fan is

 

 

running.

 

 

Verify processor speed selection.

 

 

Replace the processor.

 

 

Replace the system board.

 

 

 

1801-Microcode Patch

Processor not supported

Upgrade BIOS to proper version.

Error

by ROM BIOS.

Change the processor.

 

 

 

1802-Processor Not

Recently installed

If processor was recently replaced,

Supported

processor may not be

restore the original processor to see if the

 

supported by the system

problem remains.

 

board.

Check product documentation for

 

 

processor support information.

 

 

 

Invalid Electronic Serial

Electronic serial number

Run Computer Setup. If Setup already

Number.

has become corrupted.

has data in the field or will not allow the

 

 

serial number to be entered, download

 

 

from http://www.hp.com and run

 

 

SP5572.EXE (SNZERO.EXE).

 

 

Run Computer Setup and try to enter

 

 

serial number under Security, System ID,

 

 

then save changes.

 

 

 

Service Reference Guide, dc7600

390742-002

C–7