Troubleshooting Without Diagnostics
Solving Drive Key Problems
Solving Drive Key ProblemsProblem | Cause | Solution |
Drive Key is not seen as a drive letter in Windows XP.
The drive letter after the last physical drive is not available.
Change the default drive letter for the Drive Key in Windows XP.
The computer boots to DOS Drive Key is bootable. | Install the Drive Key after the |
after making a bootable | operating system boots. |
Drive Key. |
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Solving Front Panel Component Problems
Solving Front Panel Component ProblemsProblem | Cause | Solution | |
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A USB device, headphone, | It is not properly | 1. | Turn off the computer. |
or microphone is not | connected. | 2. | Reconnect the device to the front of |
recognized by the |
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| the computer and restart the | |
computer. |
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| computer. | |
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| The device does not | If the USB device requires AC power, | |
| have power. | be sure one end is connected to the | |
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| device and one end is connected to a | |
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| live outlet. | |
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| The correct device | 1. | Install the correct driver for the |
| driver is not installed. |
| device. |
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| 2. | You might need to reboot the |
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| computer. |
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| The cable from the | 1. | If possible, replace the cable. |
| device to the computer | 2. | Restart the computer. |
| does not work. | ||
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| The device is not | 1. | Replace the device. |
| working. | 2. | Restart the computer. |
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Service Reference Guide, dc7600 |