HP dc7700 Panel, Control, Advanced, Control Panel, Screen Message, Probable Cause, Onboard Devices, Recommended Action, POST Error Messages (Continued)

POST Error Messages

POST Error Messages (Continued)

Screen Message	Probable Cause	Recommended Action
162-System Options Not	Configuration incorrect.	Run Computer Setup and check
Set	RTC (real-time clock)	configuration in Advanced >
	battery may need to be	Onboard Devices.
	replaced.	Reset the date and time under Control
		Panel. If the problem persists, replace
		the RTC battery.

163-Time & Date Not	Invalid time or date in
Set	configuration memory.
	RTC (real-time clock)
	battery may need to be
	replaced.

Reset the date and time under Control Panel (Computer Setup can also be used). If the problem persists, replace the RTC battery.

	CMOS jumper may not	Check for proper placement of the
	be properly installed.	CMOS jumper, if applicable.
164-Memory Size Error	Memory amount has	Press the F1 key to save the memory
	changed since the last	changes.
	boot (memory added or
	removed).
	Memory configuration is	1.	Run Computer Setup (F10 Setup) or
	incorrect.		Windows utilities.
		2.	Make sure memory module(s) are
			installed properly.
		3.	If third party memory has been
			added, test using HP-only memory.
		4.	Verify proper memory module type.
201-Memory Error	RAM failure.	1.	Run Computer Setup (F10 Setup) or
			Windows utilities.
		2.	Ensure memory modules are
			installed correctly.
		3.	Verify proper memory module type.
		4.	Remove and replace the identified
			faulty memory module(s).
		5.	If the error persists after replacing
			memory modules, replace the system
			board.
213-Incompatible	A memory module in	1.	Verify proper memory module type.
memory Module in	memory socket identified	2.	Try another memory socket.
memory Socket(s)	in the error message is
		3.	Replace memory with a module
X,X, X	missing critical SPD
			conforming to the SPD standard.
	information, or is
	incompatible with the
	chipset.
214-DIMM	Populated DIMM	Rearrange the DIMMS so that each
Configuration Warning	configuration is not	channel has the same amount of
	optimized.	memory.

C–2 433612-001 Service Reference Guide, dc7700