POST Error Messages

POST Error Messages (Continued)

Screen Message

Probable Cause

Recommended Action

219-ECC Memory Module Detected. ECC Modules not supported on this platform

Recently added memory module(s) support ECC memory error correction.

1.If additional memory was recently added, remove it to see if the problem remains.

2.Check product documentation for memory support information.

301-Keyboard Error

Keyboard failure.

1.

Reconnect keyboard with computer

 

 

 

turned off.

 

 

2.

Check connector for bent or missing

 

 

 

pins.

 

 

3.

Ensure that none of the keys are

 

 

 

depressed.

 

 

4.

Replace keyboard.

 

 

 

 

303-Keyboard

I/O board keyboard

1.

Reconnect keyboard with computer

Controller Error

controller.

 

turned off.

 

 

2.

Replace the system board.

 

 

 

 

304-Keyboard or

Keyboard failure.

1.

Reconnect the keyboard with

System Unit Error

 

 

computer turned off.

 

 

2.

Ensure that none of the keys are

 

 

 

depressed.

 

 

3.

Replace keyboard.

 

 

4.

Replace system board.

 

 

 

 

404-Parallel Port

Both external and internal

1.

Remove any parallel port expansion

Address Conflict

ports are assigned to

 

cards.

Detected

parallel port X.

2.

Clear CMOS.

 

 

 

 

3.

Reconfigure card resources and/or

 

 

 

run Computer Setup.

 

 

 

410-Audio Interrupt

IRQ address conflicts with

Enter Computer Setup and reset the IRQ

Conflict

another device.

in Advanced > Onboard Devices.

 

 

 

411-Network Interface

IRQ address conflicts with

Enter Computer Setup and reset the IRQ

Card Interrupt Conflict

another device.

in Advanced > Onboard Devices.

 

 

 

 

501-Display Adapter

Graphics display

1.

Reseat the graphics card (if

Failure

controller.

 

applicable).

 

 

2.

Clear CMOS.

 

 

3.

Verify that the monitor is attached

 

 

 

and turned on.

 

 

4.

Replace the graphics card (if

 

 

 

applicable).

 

 

 

510-Flash Screen image

Flash Screen image has

Reflash the system ROM with the latest

corrupted

errors.

BIOS image

 

 

 

 

 

Service Reference Guide, dc7700

433612-001

C–3