HP dc7700 Solving Audio Problems, Good, Best, Mute, Cause, Cause, Audio, Sound, Problem, Problem, Devices, Speaker, Solution, Solution, Advanced, Hardware, Hardware

				Troubleshooting Without Diagnostics
	Solving Display Problems (Continued)
	Problem	Cause	Solution
	Certain typed symbols do	The font you are using	Use the Character Map to locate the
	not appear correct.	does not support that	and select the appropriate symbol.
		particular symbol.	Click Start > All Programs >
			Accessories > System Tools >
			Character Map. You can copy
			the symbol from the Character Map
			into a document.
Solving Audio Problems
	Solving Audio Problems
	Problem	Cause	Solution
	Sound cuts in and out.	Processor resources are	Shut down all open
		being used by other	processor-intensive applications.
		applications.
		Direct sound latency,	In Windows XP:
		common in many media	1.	From the Control Panel,
		player applications.
				select Sounds and Audio
				Devices.
			2.	On the Audio tab, select a
				device from the Sound
				Playback list.
			3.	Click the Advanced, button
				and select the Performance
				tab.
			4.	Set the Hardware
				acceleration slider to None
				and the Sample rate
				conversion quality slider to
				Good and retest the audio.
			5.	Set the Hardware
				acceleration slider to Full
				and the Sample rate
				conversion quality slider to
				Best and retest the audio.
	Sound does not come	Software volume control	Double-click the Speaker icon on
	out of the speaker or	is turned down.	the taskbar, then make sure that
	headphones.		Mute is not selected and use the
			volume slider to adjust the volume.
		Audio is hidden in	Enable the audio in Computer
		Computer Setup.	Setup: Security > Device
			Security >Audio.
		The external speakers	Turn on the external speakers.
		are not turned on.

Service Reference Guide, dc7700 433612-001 D–17