HP dc7700 IDE, File, RAID, File, Storage, Storage, Security, Disabled, Drivelock, Screen Message, Probable Cause, SATA Emulation, SATA Emulation, Storage Options

POST Error Messages

POST Error Messages (Continued)

Screen Message	Probable Cause		Recommended Action
1720-SMART Hard	Hard drive is about to	1.	Determine if hard drive is giving
Drive Detects Imminent	fail. (Some hard drives		correct error message. Enter
Failure	have a firmware patch		Computer Setup and run the Drive
	that will fix an erroneous		Protection System test under
	error message.)		Storage > DPS Self-test.
		2.	Apply firmware patch if applicable
			(available at www.hp.com/support).
		3.	Back up contents and replace hard
			drive.
1796-SATA Cabling	One or more SATA	Ensure SATA connectors are used in
Error	devices are improperly	ascending order. For one device, use
	attached. For optimal	SATA 0. For two devices, use SATA 0
	performance, the SATA 0 and SATA 1. For three devices, use SATA
	and SATA 1 connectors	0, SATA1, and SATA 2.
	must be used before
	SATA 2 and SATA 3.

1797-SATA Drivelock is not supported in RAID mode.

Drivelock is enabled on one or more SATA hard drives, and they cannot be accessed while the system is configured for RAID mode.

Either remove the Drivelocked SATA device or disable the Drivelock feature. To disable the Drivelock feature, enter Computer Setup, change Storage > Storage Options > SATA Emulation to IDE, and select File > Save Changes and Exit. Reenter Computer Setup and select Security > Drivelock. For each listed Drivelock-capable SATA device, ensure Drivelock is Disabled. Lastly, change Storage > Storage Options > SATA Emulation back to RAID and select File > Save Changes and Exit.

1801-Microcode Patch	Processor not supported	1.	Upgrade BIOS to proper version.
Error	by ROM BIOS.	2.	Change the processor.
2200-PMM Allocation	Memory error during	1.	Reboot the computer.
Error during MEBx	POST execution of the
		2.	Unplug the power cord, re-seat the
Download	Management Engine
	(ME) BIOS Extensions		memory modules, and reboot the
	option ROM		computer.
		3.	If the memory configuration was
			recently changed, unplug the
			computer, restore the original
			memory configuration, and reboot
			the computer.
		4.	If the error persists, replace the
			system board.

C–6 433612-001 Service Reference Guide, dc7700