HP dc7700 Solving Hard Drive Problems, Cause, Start, Start, Problem, Explore, Explore, Solution, Advanced, Advanced, Check Now, Check Now, > Power-On, Power-OnOptions

				Troubleshooting Without Diagnostics
Solving Hard Drive Problems
	Solving Hard Drive Problems
	Problem	Cause	Solution
	Hard drive error occurs.	Hard disk has bad	Use a utility to locate and block
		sectors or has failed.	usage of bad sectors. If necessary,
			reformat the hard disk.
			In Windows XP, right-click Start,
			click Explore, and select a drive.
			Select File > Properties > Tools.
			Under Error-checking, click
			Check Now.
	Disk transaction problem.	Either the directory	In Windows XP, right-click Start,
		structure is bad or there	click Explore, and select a drive.
		is a problem with a file.	Select File > Properties > Tools.
			Under Error-checking, click
			Check Now.
	Drive not found (identified).	Cable could be loose.	Check cable connections.
		The system may not	1.	See reconfiguration directions in
		have automatically		the Solving Hardware
		recognized a newly		Installation Problems section. If
		installed device.		the system still does not
				recognize the new device,
				check to see if the device is
				listed within Computer Setup. If
				it is listed, the probable cause is
				a driver problem. If it is not
				listed, the probable cause is a
				hardware problem.
			2.	If this is a newly installed drive,
				enter Setup and try adding a
				POST delay under Advanced
				> Power-On.
		The device is attached	Run Computer Setup and ensure the
		to a SATA port that has	device’s SATA port is enabled in
		been disabled in	Storage > Storage Options.
		Computer Setup.
		Drive responds slowly	Run Computer Setup and increase
		immediately after	the POST Delay in Advanced >
		power-up.	Power-On Options.
	Nonsystem disk/NTLDR	System is trying to start	Remove the diskette from the diskette
	missing message	from a non bootable	drive.
		diskette.

Service Reference Guide, dc7700 433612-001 D–9